Stephanie Hernandez
Albany,GA
Summary
Results-driven Assistant Manager with expertise in customer service and inventory management. Skilled in resolving customer issues and optimizing operational processes. Strong background in vendor negotiation and financial recordkeeping, contributing to improved store performance.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Assistant Manager
Homerun Foods
Albany, Georgia
02.2023 - 03.2025
- Managed cash handling processes, including daily register operations, deposit preparation, and discrepancy resolution
- Resolved customer complaints and concerns to uphold high quality customer service
- Conducted routine inventory audits to ensure accurate stock levels and minimize shrinkage
- Built and maintained vendor relationships, negotiating favorable procurement terms
- Maintained meticulous financial records, including daily sales reports, invoices, and receipts
- Trained new employees on company policies and food safety regulations.
Cashier
Homerun Foods
Albany, Georgia
06.2021 - 02.2023
- Accurately processed transactions, including cash, credit, and electronic payments, while maintaining a balanced cash drawer
- Processed customer transactions efficiently using point-of-sale systems.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product selection and inquiries at Homerun Foods.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Stocked shelves with merchandise to ensure product availability for customers.
Owner
Rosaleigh's Craetions
Albany, Georgia
03.2017 - 05.2021
- Managed product ordering, creative design, and sales at events and locations, enhancing customer engagement
- Collaborated with purchase team to identify slow-moving inventory and developed promotional strategies to increase sales
- Organized and inspected incoming merchandise for optimal storage and retrieval efficiency
- Performed quality control checks, promptly removing unsellable items from inventory
Child Care Provider
Self Employed Services
Albany, Georgia
03.2016 - 05.2018
- Supervised and cared for children, facilitating age-appropriate activities that fostered physical, cognitive, and social development.
- ensured a clean and hygienic environment by maintaining sanitizing of play areas, toys, and other equipment
- Assisted with meal preparation, ensuring nutritious options for children.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Communicated daily with parents or guardians to update them on children's activities, behaviors, and any relevant concerns.
Prep Cook
KFC
Baxley, Georgia
05.2015 - 11.2016
- Prepared dishes in fast-paced environment, collaborating with teammates to enhance customer satisfaction.
- Monitored and upheld food quality to consistently meet KFC's service standards.
- Prepared ingredients according to KFC recipes and standards.
- Ensured cleanliness and organization in kitchen area to support efficient operations.
- Followed safety guidelines to maintain a safe working environment.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Childcare Provider
Self Employed Services
Baxley, Georgia
04.2009 - 08.2014
- Assisted children in development of social, communication and problem-solving skills.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Encouraged positive interactions between children by providing supervision at all times.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Education
Associate of Arts - Early Childhood Care And Education
Altamaha Technical College
Jesup, GA11-2014
GED -
Altamaha Technical College
Baxley, GA01-2011
Some College (No Degree) - Criminal Justice
Altamaha Technical College
Jesup, GASkills
- Inventory management
- Financial recordkeeping
- Point-of-sale systems
- Vendor negotiation
- Vendor relationship management
- Employee training
- Food safety practices
- Customer service
- Customer relations
- Shift management
- Time Management
- Multitasking and organization
- Problem-solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- EAGLE Award
Timeline
Assistant Manager
Homerun Foods
02.2023 - 03.2025
Cashier
Homerun Foods
06.2021 - 02.2023
Owner
Rosaleigh's Craetions
03.2017 - 05.2021
Child Care Provider
Self Employed Services
03.2016 - 05.2018
Prep Cook
KFC
05.2015 - 11.2016
Childcare Provider
Self Employed Services
04.2009 - 08.2014
Associate of Arts - Early Childhood Care And Education
Altamaha Technical College
GED -
Altamaha Technical College
Some College (No Degree) - Criminal Justice
Altamaha Technical College