Stephanie HERRERA
Bakersfield,CA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
7
7
years of professional experience
Work History
OWNER
SBG AUTO
BAKERSFIELD, CA
01.2019 - Current
- Provided direction and guidance to employees.
- Managed daily operations of business, including hiring and training staff.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Oversaw budgeting and financial management.
- Monitored performance of personnel against goals set forth by the company.
- Developed strategic plans to increase profitability and efficiency.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
OWNER
Agave Grill and Cantina
Bakersfield, CA
07.2018 - 05.2021
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
- Ensured compliance with local health codes and safety regulations.
- Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
Education
Bachelor of Science - Business Management
California State University, Bakersfield
Bakersfield, CA05-2018
Skills
- Business administration
- Customer relations
- Sales oversight
- Customer service
- Inventory management
Languages
English
Full Professional
Spanish
Professional
Timeline
OWNER
SBG AUTO
01.2019 - Current
OWNER
Agave Grill and Cantina
07.2018 - 05.2021
Bachelor of Science - Business Management
California State University, Bakersfield
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