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Highly motivated, efficient Underwriting Service Assistant familiar with ordering supporting reports, completing documents, and preparing marketing materials.
Also a collaborative leader with an analytical approach while also dedicated to partnering with coworkers to promote engaged, empowering work culture. Proficient in market trends and regulatory requirements of industry operations.


To obtain a responsible & challenging professional position where my experience & abilities can be effectively utilized, Remote Customer Service Representative 5+ years in high volume call centers

Professional in underwriting services, ready to bring strong analytical and organizational skills to support risk assessment and policy management. Known for collaborative teamwork, adaptability, and delivering results in dynamic environments. Expertise in data analysis, customer service, and problem-solving, with focus on maintaining high standards and efficiency. Trusted partner for achieving team goals and ensuring client satisfaction.

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.

Professional with experience in administrative support and customer service, adept at managing front desk operations and ensuring compliance with organizational policies. Responsibilities included greeting visitors, answering phone inquiries, and coordinating meeting logistics, which facilitated efficient office operations. Demonstrated attention to detail through thorough evaluation of applications and customer accounts, contributing to risk assessment and documentation management. Effective communication skills utilized to resolve conflicts and provide assistance to team members, enhancing overall office productivity.

Stephanie Hirsch

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Underwriting Service Assistant

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Bachelor of Arts - Criminal Justice

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Underwriting Service Assistant

Illinois State University

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