Stephanie Hodgson
Elyria,OH
Summary
Adept at driving operational excellence, I spearheaded quality assurance and schedule oversight at Tyson Foods, enhancing production efficiency. My leadership in training and mentoring teams resulted in notable improvements in service standards and operational workflows. Leveraging skills in equipment troubleshooting and policy administration, I consistently ensured high-caliber performance and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Shift Manager
Sheetz
Elyria, OH
11.2023 - 07.2024
- Developed pricing schedules, costing for materials, and compliance statements.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Assisted in resolving escalated customer service issues in a timely manner.
- Analyzed sales data to identify trends and areas for improvement.
- Coached employees on interactions with customers to drive exceptional service.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
Gate Keeper
Tyson Foods
Amherst, Ohio
07.2021 - 05.2022
- Endured the plant was ready for daily production
- I made sure each line had enough product for each order.
- Supervisor of up to 30 people.
- Daily reports
Line Leader
Tyson Foods
Amherst, Ohio
04.2012 - 11.2018
- Conducted performance evaluations for line workers, providing constructive feedback and setting goals.
- Led team meetings to communicate goals, updates, and gather feedback for improvements.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Utilized ERP (Enterprise Resource Planning) systems to track production metrics and improve planning.
- Managed inventory levels of materials and supplies, placing orders to avoid production delays.
- Inspected finished products before packaging them for shipment according to established standards.
- Monitored production lines to ensure accuracy of product quality, quantity, and timing.
- Reviewed product specifications prior to each shift start-up and monitored output throughout the shift.
- Monitored product quality, identifying and addressing issues to maintain high standards.
- Maintained accurate records of line performance, employee hours worked, and inventory levels.
- Analyzed charts, work orders and production schedules to determine production requirements and evaluate current production estimates and outputs.
- Facilitated cross-training among team members to create a versatile workforce.
- Reviewed and updated risk assessments to mitigate potential hazards in the production area.
Education
High School Diploma -
Elyria High School
Elyria, OH06-2001
Skills
- Schedule oversight
- Training and mentoring
- Policy administration
- Equipment troubleshooting
- Handling customer complaints
- Quality assurance
Timeline
Shift Manager
Sheetz
11.2023 - 07.2024
Gate Keeper
Tyson Foods
07.2021 - 05.2022
Line Leader
Tyson Foods
04.2012 - 11.2018
High School Diploma -
Elyria High School
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