Stephanie Holguin
DD's Discount
Phoenix,AZ
2
years of professional experience
Customer-focused Retail Associate skilled in cash handling and teamwork. Enhances customer experiences while ensuring store organization and cleanliness. Resolves customer complaints efficiently and collaborates with team members to improve operations. Strong communicator with adaptability and a quick learner, ready to contribute to a dynamic work environment.
Work History
Retail Sales Associate
2 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
- Maintained store organization and cleanliness, contributing to a welcoming environment for shoppers.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Crew Member
7 Months- Provided exceptional customer service in high-paced environment, ensuring customer satisfaction and repeat business.
- Assisted with food preparation, following standardized recipes to maintain quality and consistency.
- Operated kitchen equipment efficiently, adhering to safety and health regulations consistently.
- Maintained cleanliness of workstations and dining areas, supporting overall restaurant hygiene standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Handled cash register transactions accurately, ensuring proper cash management and accountability.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Stocked shelves to organize aisles in assigned department.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Associate of Applied Science - Interior Design
- 3.0 GPA
High School Diploma
- 3.0 GPA
- Extracurricular Activities: Tutoring and Weights and Conditioning
- Cooking Club and Hiking Club Member
Skills
Cash handling
Customer service
Retail presentation
Stocking and receiving
Store opening and closing
Time management
Teamwork
Collaboration
Problem-solving
Customer interaction
Timeline
Retail Sales Associate
DD's Discount
06.2025 - 08.2025Read More
Crew Member
Wendys Fast Food
02.2023 - 09.2023Read More
Maricopa Community Colleges, Phoenix College
Associate of Applied Science from Interior Design
Read More
Glenview College Preparatory High School
High School Diploma
Read More