Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Stephanie Jumalon

Mexico,New York

Summary

Skilled Human Resources Assistant with background in managing comprehensive HR tasks, including recruitment and employee relations. Possess strong communication, negotiation, and conflict resolution skills to effectively address and improve workplace dynamics. Implemented innovative staff development programs that significantly enhanced team performance and productivity. Adapt at navigating complex HR software systems to streamline administrative processes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Human Resources Administrator

Lawman Heating and Cooling
Sackets Harbor, New York
08.2023 - 08.2024
  • Remained up to date with federal and state employment laws and regulations, in addition to the HR best practices.
  • Completed comprehensive and consistent onboarding for the orientation process, including all necessary documentation and NYS reporting.
  • Recruit for open positions, attend job fairs, screen applications/resumes, conduct or assist with interviews, and conduct reference, drug, and background checks.
  • Maintain up-to-date labor posters, and distribute them to all job sites.
  • Assisted with unemployment insurance, FMLA, PFL leaves, disability claims, and associated paperwork.
  • Worked closely with the payroll department and assisted with any payroll-related matters.
  • Assisted in organizing training opportunities for employees, including apprenticeship programs, and maintained accurate records of such training.
  • Developed resource pamphlets for families in need.
  • Worked with local organizations for employee issues, such as PIVOT, WIC, HEAP, and many other programs.

HR/Office Administrator

Aviagen
Watertown, New York
03.2019 - 12.2022
  • Provided training to employees and managers on corporate policies, processes, and procedures.
  • Conducted NYS-compliant annual sexual harassment training.
  • Assisted new employees onboarding and account setup processes.
  • Administered employee benefits. Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Coordinated on-site and off-site testing for employees needing annual respiratory and audiometry evaluations.
  • Provided corporate management with information and training related to interviewing, performance appraisals, counseling techniques, and documentation of performance issues.
  • Maintained files and filing of sensitive information. Updated Human Resources documents, such as handbooks and directories. Performance and evaluation forms.
  • Served as the primary contact for facilitating operational and administrative inquiries.
  • Stayed up to date with all Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act. (ADA)
  • Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Worked with payroll in Kronos by fixing missed or inaccurate punches.

Audit Assistant

North American Partners in Anesthesia
Syracuse, New York
06.2016 - 01.2019
  • Maintained and operated a variety of health record indexes and storage/retrieval systems to collect, classify, and analyze information.
  • Reviewed expense transmittals for accuracy and proper expense disclosure.
  • Made sure accurate timing was documented.

Clinical Research Assistant

Upstate University Research- Endicrinology
Syracuse, New York
06.2010 - 01.2016
  • Performed administrative duties such as scheduling follow-up visits for patients, or completing paperwork related to diabetes.
  • Soley coordinated a year-long study with 300 patients for diabetic macular edema.
  • Collaborated with departmental leaders to establish organizational goals, strategies, plans, and objectives.
  • I proudly worked with the head of Endocrinology at Upstate Medical University and Joslin Diabetes Center, along with my team, on several research studies that are now actively being used in the United States for diabetics.
  • Recruited for all studies. Making sure patients met all requirements.

Education

Medical Assistant

Oswego County BOCES
Mexico, NY
06-2000

Skills

  • Policy and procedure development
  • Personnel file management
  • Employment and labor laws
  • Labor contract administration
  • Benefits oversight
  • Complaint resolution
  • Merchandise upselling
  • Verbal and written communication
  • Microsoft Office
  • TEAMS Meetings, Calendars
  • Google Calendar
  • Excel spreadsheets
  • Monthly Newsletters
  • Travel planning
  • Professional telephone demeanor
  • Prioritization
  • Opening and closing accounts
  • Reading comprehension
  • Project management
  • Problem-solving abilities
  • Employee relations and conflict resolution
  • Conducting employee surveys
  • Employee performance metrics
  • Employee assistance
  • Employee benefits strategy
  • New employee hiring
  • Employee data record keeping
  • Managing employee compensation
  • Business relationship building
  • Employee file updates
  • Relationship building
  • Strong working relationships
  • Public relations and community outreach
  • Collaborative team work
  • Workforce planning and employment
  • Remote work proficiency
  • Virtual teamwork

Accomplishments

  • Salutatorian June 2000
  • Globally Nominated for Living Our Values - Aviagen 2022

Certification

  • SHRM Member since August 2023
  • Critical Thinking and Problem Solving-January 2024
  • Barriers to Effective Communication-January 2024
  • Establishing a Culture of Trust-February 2024
  • Increasing Your Impact During Difficult Conversations-February 2024
  • Prioritizing Decisions and Taking Action-February 2024
  • Organizing Information for Productivity-February 2024
  • Management Development Essentials - Jefferson Community College-April 2024

Timeline

Human Resources Administrator

Lawman Heating and Cooling
08.2023 - 08.2024

HR/Office Administrator

Aviagen
03.2019 - 12.2022

Audit Assistant

North American Partners in Anesthesia
06.2016 - 01.2019

Clinical Research Assistant

Upstate University Research- Endicrinology
06.2010 - 01.2016

Medical Assistant

Oswego County BOCES

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Stephanie Jumalon