Stephanie Kallon
Haverhill,Massachusetts
Summary
Seasoned Mental Health Technician from Salem Hospital, adept in crisis intervention and treatment planning. Demonstrates unparalleled multitasking abilities and a compassionate approach to patient care. Excelled in enhancing patient wellness through innovative therapy sessions and effective coordination with healthcare teams. Proficient in case documentation and skilled in Heartsaver First Aid CPR AED, showcasing a blend of technical knowledge and empathetic patient engagement.
Overview
16
16
years of professional experience
Work History
Mental Health Technician
Salem Hospital
Salem, Massachusetts
04.2024 - Current
- Facilitated group therapy sessions under the supervision of a mental health professional.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills, and social interaction among patients.
- Maintained accurate records regarding treatments provided, and patient progress notes.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors, and nurses to coordinate quality care for each patient.
- Supervised visitors entering the facility according to established security protocols.
- Established trusting relationships with patients by demonstrating empathy and understanding towards them.
- Participated in daily multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Documented observations, interventions and concerns in patient charts and electronic systems. By sustaining continuum of care from admission through to discharge.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
- Provided education and resources to patients and families about mental health conditions and coping mechanisms.
- Participated in professional development workshops to stay current with mental health practices.
Assistant Manager
Turning Point Inc.
Newburyport, Massachusetts
03.2009 - Current
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Overseeing residence medical care and MAP administrations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, and assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Ensured compliance with safety regulations and company policies.
Mental Health Specialist
Compunnel Staffing
Woburn, Massachusetts
07.2023 - 04.2024
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Enhanced quality of care for patients through ongoing assessment, monitoring, and adjustment of treatment interventions.
- Collaborated with multidisciplinary teams to provide comprehensive mental health services and support for patients.
- Served as a liaison between patients, caregivers, and other healthcare providers to promote effective communication and coordinated care.
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Documented client progress in confidential files.
Developmental Specialist
Bridgewell
12.2009 - 12.2023
- Participated actively in professional development opportunities staying current with best practices in field of developmental disabilities.
- Maintained detailed records of each client's progress, ensuring accurate documentation for future reference and collaboration among team members.
- Conducted thorough assessments of clients'' developmental skills, identifying areas of strength and weakness to inform targeted interventions.
- Established strong relationships with community resources, connecting clients with additional services as needed to support their development.
- Facilitated group sessions for clients with similar developmental needs, promoting social interaction and collaborative skill-building activities.
- Managed caseloads efficiently by prioritizing tasks effectively while maintaining high-quality service delivery.
- Provided services to Clients according to DDS, DMH, DPH and CARF.
Education
Bachelor of Science - Biology
University of Massachusetts - Boston
Boston, MA05.2017
Skills
- Treatment Planning
- Behavior Modification
- Case Documentation
- Mindfulness Practice Promotion
- Multitasking
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- AVADE Certificate
- EKG Certificate
- Crisis intervention
- PABC Trainer
Personal Information
Title: Mental Health Specialist
Timeline
Mental Health Technician
Salem Hospital
04.2024 - Current
Mental Health Specialist
Compunnel Staffing
07.2023 - 04.2024
Developmental Specialist
Bridgewell
12.2009 - 12.2023
Assistant Manager
Turning Point Inc.
03.2009 - Current
Bachelor of Science - Biology
University of Massachusetts - Boston