Stephanie Kile
136 Wood St Apt1,MD
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in team leadership and operational excellence. Proven expertise in training and mentoring staff, enhancing customer service, and implementing inventory control measures. Adept at fostering a positive work environment while ensuring compliance with safety protocols and achieving sales goals.
Overview
13
13
years of professional experience
Work History
Key Holder
Dollar General
Lonaconing, MD
06.2024 - Current
- Assisted in daily store operations and maintained inventory accuracy.
- Ensured compliance with company policies and safety protocols during shifts.
- Supported sales initiatives through effective merchandise presentation techniques.
- Trained new employees on operational procedures and customer service standards.
- Managed cash register operations, including processing transactions efficiently.
Amap
Sycamore Run
Keyser, WV
04.2023 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Team Lead
Walmart
Lavale Md
05.2013 - 04.2023
- Led team to achieve operational excellence through effective workflow management and process improvement initiatives.
- Developed training programs to enhance employee skills and increase productivity across departments.
- Implemented inventory control measures, reducing stock discrepancies and optimizing supply chain efficiency.
- Collaborated with cross-functional teams to streamline communication and improve customer service response times.
- Conducted performance evaluations, providing constructive feedback to foster employee growth and development.
- Monitored compliance with safety regulations, ensuring a safe working environment for all team members.
- Analyzed sales data to identify trends, informing strategic decisions that enhanced overall store performance.
- Facilitated regular team meetings to discuss goals, objectives, and address any operational challenges effectively.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
English
Frostburg State University
Frostburg, MDSkills
Customer service
Cash handling
Cash handling accuracy
Training and mentoring
Workplace safety
Customer service management
Bank deposits
Staff training and development
Daily reporting
Team training and development
Staff training
Inventory monitoring
Resource management
Safety enforcement
Team member development
Loss prevention
Sales coaching
Timeline
Key Holder
Dollar General
06.2024 - Current
Amap
Sycamore Run
04.2023 - 04.2024
Team Lead
Walmart
05.2013 - 04.2023
English
Frostburg State University