Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Konz

Summary

Dedicated Server experienced in delivering exceptional customer service and engaging guests effectively. Achieved increased revenue through effective cash handling and up-selling while ensuring customer satisfaction by promptly resolving concerns. Focused on optimizing operations by balancing server loads and efficiently managing multiple tasks in a fast-paced environment.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Server

Red Lobster
Piqua, OH
01.2026 - Current
  • Managed multiple tables simultaneously, ensuring high service quality and guest satisfaction.
  • Adapted to diverse customer needs, providing personalized service that enhanced guest experience.
  • Utilized POS system to efficiently place orders, manage bills, and process complimentary items.

Cafeteria Worker

Troy City Schools
Troy, OH
10.2024 - Current
  • Prepared and served nutritious meals to students daily.
  • Maintained cleanliness and organization of cafeteria workspace.
  • Assisted in inventory management of food supplies and materials.
  • Sanitized bar surfaces and washed glassware while restocking inventory to maintain cleanliness and availability of supplies.
  • Checked identification to verify legal age and monitored for intoxication, ensuring compliance with responsible service standards.

Bartender

47 Bar and Grill
Port Jefferson, OH
02.2023 - Current
  • Delivered exceptional customer service in high-volume bar setting, enhancing guest experience.
  • Mixing cocktails, pouring wine, and serving beer according to recipes or customer preferences.
  • Ensured cleanliness and organization of bar area during shifts, promoting a welcoming environment.

Server

The Caroline
Troy, OH
10.2024 - 01.2026
  • Prepared and served healthy meals in compliance with nutritional guidelines.
  • Promoted healthy eating habits and meal choices through student engagement.
  • Managed inventory, maintaining optimal stock levels of food supplies.

Education

Associate of Science - Licensed Practical Nurse

Upper Valley JVS
Troy, OH
06.2002 - 01.2004

Skills

  • Order processing
  • Menu knowledge
  • Food safety practices
  • Inventory management
  • Cash handling
  • Customer service
  • Staff coordination
  • Service quality
  • Client relationship management

Timeline

Server

Red Lobster
01.2026 - Current

Cafeteria Worker

Troy City Schools
10.2024 - Current

Server

The Caroline
10.2024 - 01.2026

Bartender

47 Bar and Grill
02.2023 - Current

Associate of Science - Licensed Practical Nurse

Upper Valley JVS
06.2002 - 01.2004
Stephanie Konz