Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Stephanie Landin

Irving,Tx

Summary

Proactive Business Analyst with 3+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Oaks Properties
09.2023 - 03.2024


  • Answers phones, personal inquiries, and provide rental information in a professional, enthusiastic and positive manner
  • Responsible for the organization of all resident and property files
  • Develop full knowledge of application information required, screening processes and policies regarding rentals
  • Interact directly with prospective and current residents to achieve maximum occupancy
  • Handle resident requests and complaints appropriately.

Credit Investigator

Honda Financial Services
01.2023 - 07.2023
  • Requires skills that mastered throughout the year like; problem solving, critical skills, marketing, organizational skills, customer service and basic math
  • Perform cold calls for verification of employment
  • Stand in need if; attention to detail for SSN, employment, proof of residency,and proof of income.
  • Collaborated with cross-functional teams to develop and implement new strategies for fraud detection in the credit application process.

Foreign Collections Intern

Bank of America
08.2022 - 01.2023
  • Physical paper handling: sort the mail to divide by case type, scan as needed
  • Research cases to determine additional information as necessary
  • Implemented data-driven tactics to optimize connection strategies, leading to more effective outcomes.
  • Managed a diverse portfolio of clients, ensuring personalized attention and tailored solutions for their unique needs.

Lawyer

Irving Teen Court
06.2019 - 08.2019
  • Volunteered in securing a lawyer position in the field of criminal law, and utilized skills in communication, writing, and legal research
  • Furthering experience with trial preparation, reading case law, and courtroom procedure
  • Represented teenage offenders before the City of Irving's court, by empowering an opening and closing statement
  • Developed open-ended questions for direct examination and leading questions
  • Acknowledged witness preparation to convey my client's story to jury, leading to three successful cases over the Summer.

Education

Real Estate License - Real Estate

Champions School Of Real Estate
Plano, Tx

Business Certificate - Business Administration And Management

Year Up
Dallas, TX
07.2023

High School - Criminal Justice

Jack E Singley Academy
Irving, TX
05.2022

Skills

  • Creative Problem-Solving
  • Sales Techniques
  • Customer Service
  • Phone and Email Etiquette
  • Credit Reporting
  • Data Analysis
  • Microsoft Excel proficiency
  • Multitasking
  • Finance
  • Administrative

Certification

Business Administration, Microsoft certified

Volunteer Experience

Irving Teen Court, Lawyer, 06/01/19, 08/01/19, Volunteered in securing a lawyer position in the field of criminal law, and utilized skills in communication, writing, and legal research., Furthering experience with trial preparation, reading case law, and courtroom procedure, Represented teenage offenders before the City of Irving's court, by empowering an opening and closing statement, Developed open-ended questions for direct examination and leading questions, Acknowledged witness preparation to convey my client's story to jury, leading to three successful cases over the Summer

Languages

Spanish
English

Timeline

Leasing Consultant

Oaks Properties
09.2023 - 03.2024

Credit Investigator

Honda Financial Services
01.2023 - 07.2023

Foreign Collections Intern

Bank of America
08.2022 - 01.2023

Lawyer

Irving Teen Court
06.2019 - 08.2019

Real Estate License - Real Estate

Champions School Of Real Estate

Business Certificate - Business Administration And Management

Year Up

High School - Criminal Justice

Jack E Singley Academy
Stephanie Landin