Stephanie Ledesma
Summary
Stephanie is a dynamic and dedicated professional with a strong background in customer service at Ross Stores and Kroger. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and team collaboration, consistently maintaining a clean and organized environment while achieving sales targets. I'm Committed to delivering exceptional service and fostering repeat business.
Overview
2
2
years of professional experience
Work History
Cashier
Ross Stores
Smyrna, TN
10.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Warehouse Associate
BFC Solutions
Nashville, TN
08.2023 - 10.2023
Produce Clerk
Kroger
Antioch, TN
06.2022 - 06.2023
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
Education
High School Diploma -
Antioch High School
1900 Hobson Pike, Antioch, TN 370135 2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- POS system
- Time management skills
- Team collaboration
- Cash handling
- Product restocking
- Conflict resolution
- Attention to detail
- Multitasking
Languages
Spanish
Professional Working
Personal Information
Timeline
Cashier
Ross Stores
10.2023 - 10.2024
Warehouse Associate
BFC Solutions
08.2023 - 10.2023
Produce Clerk
Kroger
06.2022 - 06.2023
High School Diploma -
Antioch High School