Stephanie Leira Quiroga Blondi
Delray Beach,FL
Summary
Experienced Office Manager for a concierge medical practice, specializing in patient enrollment, membership agreements, and personalized patient care. Skilled in managing daily office operations, multitasking across administrative and patient-facing responsibilities, and ensuring a seamless, high-quality patient experience. Trusted to handle confidential information, regulatory compliance, and independent office operations.
Overview
7
7
years of professional experience
Work History
Medical Office Manager
Jose V. Castellanos M.D.
Boca Raton, FL
04.2024 - Current
- License & Permit Renewal Compliance.
- Concierge Patient Enrollment & Onboarding.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Oversaw accounting, budgeting, and financial reporting.
Front Desk Receptionist
Jose V. Castellanos M.D.
Boca Raton, FL
11.2022 - 04.2024
- Welcome patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Receive incoming calls and coordinated with staff to fulfill customer requests.
- Maintained organized front desk operations, including filing, data entry, and insurance verification.
Server and Hostess
Casa Maya Grill
Deerfield Beach, FL
10.2019 - 07.2022
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Business Administration - Major in Marketing
Florida Atlantic University
Boca Raton, FL05-2024
Associate of Arts -
Palm Beach State College
Boca Raton, FL12-2022
Skills
- Office management
- Documentation and Reporting
- Customer Complaint Resolution
- Calendar Management
- Call Answering and Routing
- Positive Attitude and Energetic
- Reliable and Punctual
- Prioritization and Time Management
- Multitasking
- Microsoft PowerPoint, Excel, Word
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Medical Office Manager
Jose V. Castellanos M.D.
04.2024 - Current
Front Desk Receptionist
Jose V. Castellanos M.D.
11.2022 - 04.2024
Server and Hostess
Casa Maya Grill
10.2019 - 07.2022
Bachelor of Business Administration - Major in Marketing
Florida Atlantic University
Associate of Arts -
Palm Beach State College