Stephanie Lopez
Summit
Summary
Dynamic professional with a proven track record at Burger King, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction through effective communication and conflict resolution. Successfully trained new team members, contributing to a 20% improvement in service efficiency. Adept at fostering team collaboration and maintaining high standards of work ethic and integrity.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier
Burger King
07.2025 - Current
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries promptly, ensuring satisfaction and repeat business.
- Monitored inventory levels for front-end supplies, facilitating timely restocking as needed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate
TJ Maxxx
10.2024 - 08.2025
- Assisted customers in product selection and provided tailored recommendations to enhance shopping experience.
- Managed cash register operations, ensuring accurate transactions and efficient checkout processes.
- Maintained store appearance through effective merchandising and restocking of shelves.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
Server
Nikos Banquet Bar & Grill
09.2023 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set up and dismantled banquet facilities to ensure efficient service delivery.
- Assisted in training new servers on operational procedures and customer service standards.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Education
High School Diploma -
Argo Community High School
Summit, ILSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Order taking
- Product knowledge
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Burger King
07.2025 - Current
Retail Sales Associate
TJ Maxxx
10.2024 - 08.2025
Server
Nikos Banquet Bar & Grill
09.2023 - 12.2024
High School Diploma -
Argo Community High School