Stephanie Lugo
Nampa,Idaho
Summary
Experienced Stylist with 4 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use tools and products to achieve desired outcomes.
Overview
10
10
years of professional experience
Work History
Hairstylist
The Highland Studio Salon
02.2024 - Current
- Consistently maintains cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Building a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hairstylist
Supercuts
09.2022 - 02.2024
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hairstylist
Smartstyle
08.2020 - 06.2022
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
Hairstylist
The Salon At Ulta Beauty
12.2019 - 03.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Educated customers on products to maximize benefits.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
Hostess/Busser
Coffee Cup Cafe
10.2017 - 04.2018
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Arctic Circle
04.2017 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Professional Body Piercer
Muse Tattoo
04.2015 - 03.2016
- Established a welcoming atmosphere within the studio by keeping it clean, organized, and displaying our portfolio proudly.
- Delivered exceptional customer experiences by carefully listening to client needs, upholding strict safety protocols, and demonstrating expert technique.
- Consistently maintained compliance with all local health regulations while performing professional body piercings at the highest standard of cleanliness.
- Polished and sterilized all tools and equipment with an autoclave, ensuring a safe environment for clients.
- Managed appointment scheduling efficiently while accommodating walk-ins when possible to maximize daily revenue generation.
- Helped organize promotional events at the studio to increase brand awareness and attract new customers.
- Collaborated with colleagues on cross-promotion initiatives between tattooing and body piercing services for increased business growth opportunities.
Captioning Agent
CaptionCall
01.2014 - 08.2015
- Streamlined communication between hearing-impaired clients and businesses by providing accurate and timely captions for phone calls.
- Enhanced caption accuracy by diligently reviewing and editing live captions in realtime.
- Increased client satisfaction by consistently meeting or exceeding required performance metrics.
Education
Cosmetology License - Cosmetology
The Salon Professional Academy
Nampa, ID11.2019
High School Diploma -
Middleton High School
Middleton, ID05.2012
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Trend expert
- Hair Cutting and Trimming
- Creativity and Originality
- Workspace Organization
- Relationship Building
- Clipper and Trimmer Operation
- Supply Ordering and Management
Timeline
Hairstylist
The Highland Studio Salon
02.2024 - Current
Hairstylist
Supercuts
09.2022 - 02.2024
Hairstylist
Smartstyle
08.2020 - 06.2022
Hairstylist
The Salon At Ulta Beauty
12.2019 - 03.2020
Hostess/Busser
Coffee Cup Cafe
10.2017 - 04.2018
Cashier
Arctic Circle
04.2017 - 08.2017
Professional Body Piercer
Muse Tattoo
04.2015 - 03.2016
Captioning Agent
CaptionCall
01.2014 - 08.2015
Cosmetology License - Cosmetology
The Salon Professional Academy
High School Diploma -
Middleton High School
Similar Profiles
Darrin BurrellDarrin Burrell
Private and Group Music Instructor at Highland Music StudioPrivate and Group Music Instructor at Highland Music Studio
Angela NanoAngela Nano
Business Owner/Operator at Studio Iridescent - Salon Operated StudioBusiness Owner/Operator at Studio Iridescent - Salon Operated Studio
Delfina MontenegroDelfina Montenegro
Styles Assistent at Studio Diva Salon And SpaStyles Assistent at Studio Diva Salon And Spa