Stephanie Macias
Whittier
Summary
Dedicated Patient Care Coordinator skilled in medical billing, appointment scheduling, and effective communication across healthcare teams. Demonstrated success in managing patient appointments and ensuring compliance with regulations, contributing to improved patient outcomes.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
California Specialty Pharmacy
Whittier, CA
11.2020 - Current
- Coordinated patient appointments, ensuring optimal scheduling and resource allocation.
- Facilitated communication between patients, healthcare providers, and pharmacy staff to enhance care delivery.
- Managed prescription processing, verifying accuracy and compliance with regulations.
- Conducted monthly eligibility checks to ensure compliance before prescription fulfillment.
- Managed prior authorization processes to ensure compliance with medical benefits policies.
- Handled high volumes of incoming calls to support patient inquiries.
Assisted patients by managing call traffic efficiently.
Facilitated effective communication through a large number of calls.
Education
High School Diploma -
California High School
Whittier, CA06.2015
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Medical billing
- Prior authorizations
- IPA's
- Eligibility
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
California Specialty Pharmacy
11.2020 - Current
High School Diploma -
California High School