Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stephanie Matos

Juno Beach,FL

Summary

With the experience from my prior positions and education I have gained knowledge and confidence in costumer service and professional relations. My ability to learn new skills and take on new and challenging tasks can be showcased in the work that I perform.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Coordinator

Riverbend Family Dentistry
06.2023 - Current
  • Increased efficiency of the front office operations for 10 providers daily through multitasking, attention to detail, and organization skills.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.

Dental Assistant /Receptionist

Terrery Dental
12.2021 - 06.2023
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Carried out front office duties utilizing data entry skills in framework of dental
  • Oversaw schedule coordination

Supervisor

Fossil Group Inc.
04.2021 - 11.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.

Supervisor

Lucky Brand Jeans
03.2020 - 07.2021
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Bachelor of Arts - Communications

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA

Associate of Arts - Communications

Northampton Community College
Bethlehem, PA

High School Diploma -

Pleasant Valley High School
Brodheadsville, PA
06.2018

Skills

  • Professional digression
  • Data Entry
  • Operational Records Review
  • Schedule coordination
  • Cash Handling and Reconciliation
  • Costumer Etiquette

Certification

BLS and CPR certification through Red Cross

- currently active

Timeline

Patient Coordinator

Riverbend Family Dentistry
06.2023 - Current

Dental Assistant /Receptionist

Terrery Dental
12.2021 - 06.2023

Supervisor

Fossil Group Inc.
04.2021 - 11.2021

Supervisor

Lucky Brand Jeans
03.2020 - 07.2021

Bachelor of Arts - Communications

East Stroudsburg University of Pennsylvania

Associate of Arts - Communications

Northampton Community College

High School Diploma -

Pleasant Valley High School

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Stephanie Matos