Summary
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Miramontes

Las Vegas,NV

Summary

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Work History

Patient Financial Advocate

Firtsource
11.2023 - Current
  • Improved patient financial experiences by providing comprehensive guidance on payment options and assistance programs.
  • Assisted patients in understanding insurance coverage, resulting in informed decisions regarding medical services.
  • Streamlined the application process for financial aid, reducing wait times and increasing patient satisfaction.
  • Increased revenue collections by conducting thorough reviews of patient accounts and identifying potential sources of reimbursement.

Education

Medical Assisting

Northwest Career College
Las Vegas, NV
08.2024

High School Diploma -

Ed. Clark High School
Las Vegas, NV
08.2020

Skills

  • Policy understanding
  • Financial Counseling
  • Healthcare Industry Knowledge
  • Medical Billing Expertise
  • Patient Scheduling
  • Payment Collection
  • Medical Billing
  • Patient Flow Management
  • HIPAA Compliance
  • Medical Terminology
  • Electronic Health Records
  • CPR
  • Vital signs monitoring
  • Diagnostic Procedures
  • Medical Procedures
  • Immunization Administration

Languages

Spanish
Native or Bilingual

Timeline

Patient Financial Advocate

Firtsource
11.2023 - Current

Medical Assisting

Northwest Career College

High School Diploma -

Ed. Clark High School

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Stephanie Miramontes