Stephanie Molina
Garland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
Ammouri Insurance
Secretary
Garland
10.2024 - 06.2025
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
Nitro Nail Supply
Warehouse Group
Garland
05.2022 - 10.2024
- Facilitated effective communication by translating industry-specific terminology for Nitro Nail Supply, enhancing operational efficiency.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Delivered targeted training programs to improve staff expertise in handling nail supply products.
Lara Rivas Multiservices
Customer Service Represenative
Garland
11.2020 - 05.2021
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Processed payments and maintained cash handling procedures effectively.
Hiep Thai
Cashier
Garland
11.2019 - 06.2020
- Managed inventory and supplies to ensure materials were available when needed.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted testing of software and systems to ensure quality and reliability.
- Ensured the consistent production of goods by overseeing daily operations.
- Handled financial transactions efficiently, ensuring accuracy and compliance with company standards.
- Handled customer interactions with a focus on delivering personalized solutions and support.
Once Upon A Child
Retail
Garland
09.2019 - 11.2019
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted testing of software and systems to ensure quality and reliability.
- Worked with cross-functional teams to achieve goals.
- Executed daily retail tasks, including inventory management and customer assistance, to enhance store efficiency.
Taqueria Nuevo Leon
Waitress and Cashier
Garland
03.2019 - 09.2019
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted testing of software and systems to ensure quality and reliability.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Adapted to a flexible schedule to meet the dynamic needs of a fast-paced taqueria environment.
- Handled customer payments and maintained accurate cash register operations to support smooth business flow.
- Executed end-of-day procedures, maintaining cleanliness and readiness for the next business day.
- Managed organizational tasks to support daily operations.
- Facilitated a welcoming dining experience by promptly attending to customer needs and maintaining a clean and organized environment.
Education
North Garland High School
Garland , TXSkills
- Customer service
- Inventory management
- System analysis
- Software testing
- Financial transactions
- Team collaboration
- Training development
- Cash handling
- Flexible and adaptable
- Teamwork and collaboration
- Dependable and responsible
- Good Telephone Etiquette
- Verbal communication
- Sales strategies
Languages
Spanish
Native/ Bilingual
Timeline
Ammouri Insurance
Secretary
10.2024 - 06.2025
Nitro Nail Supply
Warehouse Group
05.2022 - 10.2024
Lara Rivas Multiservices
Customer Service Represenative
11.2020 - 05.2021
Hiep Thai
Cashier
11.2019 - 06.2020
Once Upon A Child
Retail
09.2019 - 11.2019
Taqueria Nuevo Leon
Waitress and Cashier
03.2019 - 09.2019
North Garland High School