Stephanie Munoz
Hampton,VA
Summary
Dedicated professional with a background in healthcare and retail, notably at Hampton Roads Gastroenterology. Excelled in patient care and critical thinking, significantly enhancing patient experiences and safety. Demonstrated compassion and empathy, fostering strong relationships and improving customer satisfaction. Achieved excellence in maintaining sterile environments and financial accuracy, showcasing a balanced blend of hard and soft skills.
Experienced non-medical Care Provider offering 6 years of expertise providing care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
9
9
years of professional experience
Work History
Sales Associate
Spencers Gifts
10.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Gastroenterology Technician
Hampton Roads Gastroenterology
08.2022 - 06.2024
- Maintained a sterile environment during all gastroenterology procedures, adhering to strict infection control protocols to protect both patients and staff members.
- Fostered strong relationships with referring providers by delivering prompt updates on patient progress and collaborating effectively in the development of individualized treatment plans.
- Reduced patient anxiety during procedures by employing calming techniques and maintaining clear communication throughout each examination.
Caregiver
1heart Caregiving Services
02.2016 - 04.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
High School Diploma -
Condor High School
Oxnard, CA06-2015
Skills
- Patient care
- Compassion and empathy
- Critical thinking
- Daily living assistance
- Personal hygiene assistance
Languages
Spanish
Limited Working
Timeline
Sales Associate
Spencers Gifts
10.2024 - Current
Gastroenterology Technician
Hampton Roads Gastroenterology
08.2022 - 06.2024
Caregiver
1heart Caregiving Services
02.2016 - 04.2022
High School Diploma -
Condor High School
Similar Profiles
Aubrey TownsendAubrey Townsend
Sales Associate at Spencers GiftsSales Associate at Spencers Gifts
Kaden JacobsonKaden Jacobson
Assistant Manager at Spencers GiftsAssistant Manager at Spencers Gifts
PAUL ANGEL MAYORQUIN JR.PAUL ANGEL MAYORQUIN JR.
Sales Supervisor at Spencers GiftsSales Supervisor at Spencers Gifts