Stephanie Norris
Anaheim,CA
Summary
Driven Healthcare Recruiter able to multi-task and source for quality candidates. 10+ years of experience in customer service has allowed me to gain immense skills in communication and relationship building with clients.
Overview
8
8
years of professional experience
Work History
Healthcare Recruiter
Maxim Healthcare Staffing
09.2022 - Current
- Manage entire recruitment cycle for 85+ caregivers per school year and maintain high employee retention rate.
- Recruit a vast array of professionals such as LVN's, Special Education Teachers, Instructional Aides and Behavior Technicians for 18 Riverside and Orange County school districts.
- Manage candidate generation, such as initial phone screen, interviewing, scheduling, references and background screening.
- Coordinate communication with Alvord Unified, Westminster Unified, Garden Grove Unified and Jurupa Valley Unified in regards to staffing support.
- Led and conducted meetings with active and prospect Districts/Charter Schools.
Lead Behavior Interventionist
Verbal Behavior Associates
04.2019 - 09.2022
- Provide clinical skills instruction and behavior reduction protocols based upon principles of Applied Behavior Analysis to children with Autism and related developmental disabilities in home, community, and school settings.
- Implement updates of programmatic decisions from BCBA
- Collaborating with BCBA to implement effective strategies
- Improved behaviors through modeling, role-playing and other effective strategies with over 20 clients.
Assistant Manager
Marquez Restaurant
09.2016 - 03.2019
- Provided excellent customer service, driving customer loyalty and increasing customer satisfaction rates.
- Handled scheduling for 20 people to ensure proper staffing .
- Increased operational efficiency by training staff on best practices and protocols.
- Recruited, interviewed and hired individuals who would bring passion and dedication to positions at hand.
- Supported store opening by setting up restaurant, equipment and POS systems.
- Monitored cash intake and deposit records to increase accuracy and reduce discrepancies.
- Addressed problems with customers to promote quick and successful resolution.
Education
Bachelor of Arts - Psychology
California State University Dominguez Hills
Carson, CA2018
Associate of Arts - Psychology
Cerritos College
Norwalk, CA2015
Skills
- Full-Cycle Recruiting
- Sourcing/Screening
- High Volume Staffing
- Team liaison
- Strong Organizational Skills
- MS Office
- Time Management
- Training and Development
Languages
Bilingual, English/Spanish
Timeline
Healthcare Recruiter
Maxim Healthcare Staffing
09.2022 - Current
Lead Behavior Interventionist
Verbal Behavior Associates
04.2019 - 09.2022
Assistant Manager
Marquez Restaurant
09.2016 - 03.2019
Bachelor of Arts - Psychology
California State University Dominguez Hills
Associate of Arts - Psychology
Cerritos College
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