Stephanie Perez
Las Vegas,NV
Summary
Dedicated Front Desk Receptionist with strong customer interaction and scheduling coordination skills. Efficiently handled inquiries and processed payments using point-of-sale systems. Committed to maintaining a welcoming atmosphere and resolving customer complaints to enhance client relations.
Motivated individual with strong communication, problem-solving, and organizational strengths. Brings reliability and initiative to new challenges, eager to support team goals and contribute positively to workplace success.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Fitness Factory
Las Vegas, NV
06.2025 - 10.2025
- Greeted and assisted clients, ensuring a welcoming atmosphere.
- Handled incoming calls and responded to inquiries with accurate information.
- Processed membership registrations and payments efficiently using point-of-sale system.
- Maintained cleanliness and order of reception area to enhance client experience.
- Assisted in resolving customer complaints, promoting positive member relations.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Housekeeping Dispatcher
Mastercorp
Las Vegas, NV
03.2023 - 06.2024
- Coordinated housekeeping schedules to ensure efficient coverage across all client locations.
- Communicated with team members to address service requests and resolve issues promptly.
- Monitored inventory levels of cleaning supplies and equipment for optimal stock management.
- Assisted in training new staff on operational procedures and safety protocols.
- Utilized dispatch software to track assignments and streamline workflow processes effectively.
- Maintained accurate records of service activities, ensuring compliance with company standards.
Housekeeper
Mastercorp
Las Vegas, NV
02.2023 - 03.2023
- Maintained cleanliness and sanitation standards in guest areas and restrooms.
- Operated cleaning equipment including vacuums, floor scrubbers, and steam cleaners.
- Followed safety protocols to ensure a safe working environment for staff and guests.
- Assisted in inventory management of cleaning supplies and equipment.
- Reported maintenance issues promptly to ensure timely resolution and guest satisfaction.
Education
High School Diploma -
Chaparral High School
Las Vegas, NVSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Problem-solving skills
- Scheduling
- Administrative skills
- Office organization
- Initiative-taking
- Issue handling
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Front Desk Receptionist
Fitness Factory
06.2025 - 10.2025
Housekeeping Dispatcher
Mastercorp
03.2023 - 06.2024
Housekeeper
Mastercorp
02.2023 - 03.2023
High School Diploma -
Chaparral High School