Stephanie Purcell
Scranton,PA
Summary
Dynamic Sales Associate with a proven track record at Gerritys Supermarkets, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and efficiently processing transactions. Adept at teamwork and problem-solving, consistently achieving sales goals while maintaining a professional demeanor in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Sales Associate
Gerritys Supermarkets
Scranton, PA
11.2006 - Current
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Assisted in organizing lottery events to promote community engagement. Supported ticket sales and distribution efforts to maximize participation. Collaborated with team members to ensure smooth event operations.
- Managed timely bill payments to ensure uninterrupted service and maintain financial stability.
- Processed money orders efficiently to support customer transactions. Assisted customers in completing money order requests accurately. Maintained organized records of money order transactions for reference.
- Processed customer transactions efficiently and accurately. Assisted customers with inquiries and product selections. Maintained cleanliness and organization of checkout area.
- Managed incoming orders through phone communication to ensure timely processing.
- Managed office operations, ensuring efficient workflow and task completion.
- Oversaw front-end operations, ensuring seamless customer interactions.
- Oversaw all financial transactions and budget management.
Education
High School Diploma -
West Scranton
Scranton, PA06-1989
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Sales expertise
- Professional demeanor
- Payment processing
- Inventory control
- Order processing
- Fraud detection
- Self-checkout assistance
- Friendly and outgoing
- Task prioritization
- Excellent communication skills
Timeline
Sales Associate
Gerritys Supermarkets
11.2006 - Current
High School Diploma -
West Scranton