Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Rager

Langhorne,Pennsylvania

Summary

Great multitasker accomplished in handling casino and customer needs. Dependable in maintaining security standards and protecting confidential information. Accurate with checks, tokens and coins.

Overview

7
7
years of professional experience

Work History

Cage Cashier

Parx Casino
12.2018 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.
  • Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
  • Ensured compliance with casino regulations and policies through diligent monitoring of cage activities.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.

Customer Service Representative

Farmers Insurance Agency
08.2017 - 07.2018
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website improving overall user experience.

Education

High School Diploma -

Bucks County Technical High School
610 Wistar Rd Fairless Hills, PA 19030
06.2010

Skills

  • Currency Exchanges
  • Cash Handling
  • Currency counting
  • Professionalism and Courtesy
  • Teamwork orientation
  • Patience and Tolerance

Timeline

Cage Cashier

Parx Casino
12.2018 - Current

Customer Service Representative

Farmers Insurance Agency
08.2017 - 07.2018

High School Diploma -

Bucks County Technical High School

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Stephanie Rager