Detail-oriented administrative professional with strong organizational skills and proven customer service abilities. Experienced in managing schedules, processing invoices, and maintaining efficient filing systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Patent Flip
Stockton
02.2025 - Current
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Answered questions from customers regarding products and services offered by the company.
Processed invoices for payment using accounting software applications.
Updated contact lists regularly when changes occur in employee status or contact information.
Proofread content for typo-free emails and documentation.
Conducted research on various topics as requested by management.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Administrative Assistant
Inventhelp
Pittsburgh
10.2018 - 03.2025
Managed scheduling and calendar for executives at leading invention assistance firm.
Coordinated communication between clients and internal teams for project updates.
Supported office operations by maintaining supplies and managing vendor relationships.
Trained new administrative staff on office procedures and company policies thoroughly.
Implemented filing systems to enhance document retrieval and archiving processes efficiently.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Maintained office supplies inventory by checking stock to determine inventory level.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.
Managed database systems containing customer contact information.
Scheduled appointments between clients and customers and internal staff members.
Education
Bachelor of Arts - Psychology
Kean University
Union, NJ
05-2014
Skills
Scheduling
Data entry
Calendar management
Document preparation
Invoice processing
Customer service
Office coordination
Vendor management
Communication skills
Attention to detail
Problem solving
Project support
Affiliations
Travel the world (20 Countries in 5 years)
I play the piano
I am an artist and a writer
Accomplishments
Magna Cum Laude, I graduated with honors and made Dean's List every semester