Stephanie Renaud
Auburn,ME
Overview
17
17
years of professional experience
Work History
Eligibility Specialist
State of Maine
Lewiston, ME
11.2015 - 10.2022
- Process applications for public assistance, interview clients over the telephone or face to face for applications or recertifications.
- Customer service skills daily.
- Descale upset clients.
- Empathy toward clients and current living situations.
- Problem Solve issues or errors in clients case.
- Case note/enter all actions and reasons for interaction with the client and reason why I accessed or opened their account/case.
- Verify identity.
- Professional and friendly greetings to all clients I interacted with.
Loan Officer
Cumberland County FCU
01.2014 - 12.2015
- Loan officer, member service rep, executive assistant back up, teller supervisor, processor, teller.
Loan Officer
Maine Family FCU
01.2006 - 12.2014
Timeline
Eligibility Specialist
State of Maine
11.2015 - 10.2022
Loan Officer
Cumberland County FCU
01.2014 - 12.2015
Loan Officer
Maine Family FCU
01.2006 - 12.2014