Stephanie Riojas
Austin,TX
Summary
Pursuing full-time role that presents professional challenges, effective time management, and problem-solving expertise. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dillard's
03.2025 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provide exceptional services and pleasant shopping experiences to retail customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
Sales Associate
Home Goods
03.2024 - 03.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Answered questions about store policies and addressed customer concerns.
Assistant Manager
Family Dollar
11.2022 - 09.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sales Associate
Shoe Carnival
06.2022 - 12.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Johnston High School
Austin TXSkills
- Customer service
- Multi-tasking strength
- Excellent communication skills
- Reliable and punctual
Timeline
Sales Associate
Dillard's
03.2025 - Current
Sales Associate
Home Goods
03.2024 - 03.2025
Assistant Manager
Family Dollar
11.2022 - 09.2024
Sales Associate
Shoe Carnival
06.2022 - 12.2023
High School Diploma -
Johnston High School