Stephanie Rodriguez
Bronx,NY
Summary
I am outgoing with a great personality with great work ethic, excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
10
10
years of professional experience
Work History
Housekeeper
Elmhurst Hospital/NYC Health + Hospitals
08.2019 - Current
- Dusting and polishing furniture and fixtures
- Cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks
- Making beds and changing linens
- Emptying trash receptacles and disposing of waste
- Monitoring cleaning supplies and ordering more as needed
- Using any cleaning equipment such as vacuums, mops, and other cleaning tools.
Teller
Pay O Matic Check Cashing Place
05.2018 - 05.2019
- Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions
- Opens new preferred customer accounts and issue preferred customer cards
- Ensures completion of customer transactions in a timely and courteous manner
- Establishes and maintains customer accounts by updating photos, address, phone numbers, etc
- Responds to customer inquiries regarding their accounts or Pay-O-Masc products and services in a professional and courteous manner
- Promotes Pay-O-Matic services by offering customers information on valuable services
- Performs check verification; uses the Loss Prevention Department as a tool to perform check verifications.
Stocker
Home Depot
11.2015 - 12.2016
- Receive, open, and check materials
- Sort out goods, and send defective goods back to the suppliers
- Packed and unpacked incoming and outgoing clothes
- Followed the schedule for shipping goods
- Folding clothes (shirts, pants, blazers, shorts) and putting them back on the shelves
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Teacher Assistant
Ps/Ms 37
09.2015 - 06.2016
- Assists primary teacher in managing classes
- Coordinates with teacher on the day’s agenda
- Checks attendance of students
- Prepares lesson plans and materials
- Conducts lessons under the guidance of the primary teacher
- Conducts tutorial lessons to individual or small groups of students
- Assists and supervises students during field trips
- Conducts demonstrations as required by the lesson plan
- Distributes all required school materials to students
- Oversees safety and well-being of students
- Maintains cleanliness of classroom and work areas.
Porter/Maintenance
New York City Public Library
09.2014 - 10.2015
- Responsible for maintaining safety protocols and standards according to city and state regulations
- Assisted in the daily operations of the building to ensure tenant satisfaction
- Coordinated tenants work requests with the building staff to resolve issues in a timely manner
- Requisitioned supplies and equipment needed for cleaning and maintenance duties
- Improved customer service skills by interacting with guests and keeping a professional atmosphere
- Performed maintenance duties that involved sweeping, dust mopping, mopping, glass cleaning, buffing, vacuuming, scrubbing, wiping, and replacing all dispensers or filters
- Maintained cleanliness of assigned areas.
Education
Criminal justice -
Bronx Community College
Bronx, NY12.2018
High school diploma -
Washington Irving High School
Manhattan, NY01.2010
Skills
- Cleaning techniques
- Window Cleaning
- Infection Control
- Customer Service
Certification
Languages
Spanish
Full Professional
Timeline
Housekeeper
Elmhurst Hospital/NYC Health + Hospitals
08.2019 - Current
Teller
Pay O Matic Check Cashing Place
05.2018 - 05.2019
Stocker
Home Depot
11.2015 - 12.2016
Teacher Assistant
Ps/Ms 37
09.2015 - 06.2016
Porter/Maintenance
New York City Public Library
09.2014 - 10.2015
Criminal justice -
Bronx Community College
High school diploma -
Washington Irving High School
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