Stephanie Sanchez
Oxnard,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Representative
Metro PCSInc
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Child Care Provider
CDR Resource Center
01.2015 - 01.2019
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Improved children''s communication abilities by engaging them in age-appropriate conversations and storytelling sessions.
- Supported child development through implementing various educational programs tailored to individual needs.
- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
- Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children.
Education
High School Diploma -
VACE
Ventura, CA06.2024
Skills
- Call Management
- Account updating
- Retail store support
- Customer Service
- Computer Proficiency
- Clerical Support
Languages
Spanish
Native or Bilingual
Timeline
Child Care Provider
CDR Resource Center
01.2015 - 01.2019
Sales Representative
Metro PCSInc
High School Diploma -
VACE
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