Stephanie Silva
Fort Worth,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
year of professional experience
Work History
Shift Lead
Panda Express
Fort Worth, TX
09.2022 - 02.2024
- Kept employees operating productively and working on task to meet business and customer needs.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Castleberry High School
Fort Worth, TX05.2022
Associate of Arts -
Tarrant Country College
Fort Worth, TXSkills
- Training Assistance
- Workplace Safety
- Team Supervision
- Manual Inventory
- Rules Enforcement
Languages
English
Professional
Spanish
Professional
Timeline
Shift Lead
Panda Express
09.2022 - 02.2024
High School Diploma -
Castleberry High School
Associate of Arts -
Tarrant Country College
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