Stephanie Starker
420 Rainbow Dr.,SC
Summary
Highly experienced administrative professional with 16 years of progressive front office and clinical support experience in fast-paced, customer focused environment. Proven ability to manage complex scheduling, streamline office workflows, and maintain accurate records while delivering exception client services. Skilled in coordinating with external vendors and manufacturers for orders, service repairs, and accounts receivable. Recognized for strong attention to detail, problem solving abilities and ...........
Overview
16
16
years of professional experience
Work History
Patient Care Coordinator
Sumter Hearing Associates
1116-F Alice Dr. Sumter SC
12.2009 - Current
- Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
- Managed patient intake processes, ensuring accurate documentation and compliance with healthcare regulations.
- Provided clinical support, including hearing aid troubleshooting, coordination with manufacturers for repairs and orders, creation of service documentation, and accurate management of warranty and serial number records.
- Proactively contacted patients through postcard reminders for appointments and warranty deadlines, contributing to increased follow up revenue and positive patient experiences.
- Verified insurance information accurately to reduce billing issues and claim delays.
Education
Associate of Arts -
University of SC Sumter
200 Miller Rd. Sumter, SC 2915006-2009
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling and data entry skills
- Strong communication skills
- Attention to detail
- Multiple phone line management
Timeline
Patient Care Coordinator
Sumter Hearing Associates
12.2009 - Current
Associate of Arts -
University of SC Sumter