Stephanie Stewart
Winnsboro,TX
Summary
Proven Manager with a track record of enhancing customer satisfaction and fostering team productivity at Outlaw Construction. Excelled in complex problem-solving and effective time management, achieving significant improvements in operational efficiency. Skilled in verbal and written communication, adept at building relationships and resolving conflicts, ensuring a harmonious work environment.
Overview
13
13
years of professional experience
Work History
Manager
Outlaw Construction
01.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained computer and physical filing systems.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
Manager
H And H Constructions
01.2011 - 01.2016
- Built client relationships by acting as liaison between customer service and sales teams.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Built relationships with customers and community to promote long term business growth.
- Onboarded new employees with training and new hire documentation.
Education
GED -
Winnsboro High School
Winnsboro, TX02.2000
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Outlaw Construction
01.2016 - Current
Manager
H And H Constructions
01.2011 - 01.2016
GED -
Winnsboro High School
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