Stephanie Stone
Lexington,Ky
Summary
Team-oriented with solid assembly/production background and proven leadership abilities. Dedicated to continuously surpassing performance goals and increasing efficiency. Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy needs. Strong interpersonal skills with clear grasp of best practices for dealing with difficult and challenging situations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job.
Overview
18
18
years of professional experience
Work History
Customer Service Associate
Walgreens Boots Alliance
09.2022 - Current
- Assist in maintaining store cleanliness, contributing to a pleasant shopping environment.
- Assist with price verifications and implemented adjustments for discounts or promotions.
- Responding empathetically to customers' concerns during difficult situations while offering appropriate solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Assembler/Lean Lead
Trane Company
01.2007 - 09.2021
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
Education
High School Diploma -
Henry Clay High School
Lexington, Ky06.1986
Skills
- Customer Service
- Professional telephone demeanor
- Self Motivation
- Reliability and punctuality
Hobbies and Interests
- Like to read
- Walk
- Play trivia games
- Watch Youtube videos
Timeline
Customer Service Associate
Walgreens Boots Alliance
09.2022 - Current
Assembler/Lean Lead
Trane Company
01.2007 - 09.2021
High School Diploma -
Henry Clay High School