Stephanie Stortz
Louisville,KY
Summary
Experienced with multi-site management, team leadership, customer experience management and operational optimization. Experienced with creating compelling visual merchandising strategies that captivate customers and drive sales. Adept at leveraging data-driven insights and innovative solutions to drive customer-centric improvements.
Overview
15
15
years of professional experience
Work History
Area Manager
Waxxpot
2023.09 - Current
- Organized and executed community outreach initiatives, successfully increasing brand visibility and capturing potential customers.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Human Resource Business Partner
Amazon
2020.11 - 2022.09
- Championed the growth of Affinity Group activities to cultivate a diverse and inclusive environment, resulting in high employee engagement among 5000 staff members.
- Managed complex employee relations issues to promote a healthy workplace culture.
Manager of Customer Experience & Operations
JCPenney
2017.10 - 2020.11
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
District Manager
Beeline-group North America
2012.07 - 2016.10
- Upheld uniformity of visual standards and operations at more than 180 vendor locations through on site visits and team district website.
- Successfully developed strong connections with more than 180 vendor location leaders resulting in improved sales.
District Field Trainer & Regional NSO Facilitator
Soma Intimates
2009.10 - 2012.07
- Ensured smooth execution of new store openings to include visual standards and standard operating procedures.
- Provided comprehensive training and development strategies to teams in newly established pop-up locations.
Education
Bachelor of Science - Fine Arts Interior Design
University of Louisville
Louisville, KYSkills
- Operations Management
- Relationship Building
- Relationship Management
- Customer Service
- Strategic Planning
- Revenue Generation
- Leadership Development
- Visual Storytelling and Design
Timeline
Area Manager
Waxxpot
2023.09 - Current
Human Resource Business Partner
Amazon
2020.11 - 2022.09
Manager of Customer Experience & Operations
JCPenney
2017.10 - 2020.11
District Manager
Beeline-group North America
2012.07 - 2016.10
District Field Trainer & Regional NSO Facilitator
Soma Intimates
2009.10 - 2012.07
Bachelor of Science - Fine Arts Interior Design
University of Louisville