Stephanie Taylor
Deerfield Beach
Summary
Admissions Supervisor with proven track record in enhancing productivity and efficiency in admissions processes. Expertise in implementing streamlined workflows, fostering effective communication, and utilizing data for informed decision-making. Strong leadership and problem-solving skills contribute to seamless interdepartmental coordination and improved client experiences.
Overview
3
3
years of professional experience
Work History
Admissions Supervisor
Banyan Treatment Centers
Pompano Beach
12.2024 - Current
- Supervise, direct, and monitor admission specialists to ensure compliance with policies and procedures for client screening and admission
- Develop and maintain professional relations with referral partners
- Manage and authorize all admissions, confirming client eligibility for coverage based on insurance policy and criteria detailed in assessment.
- Ensuring timely completion of all tasks throughout the day, monitoring agent availability, daily census and bed boards.
Admissions Coordinator
Banyan Treatment Centers
Pompano Beach
07.2023 - 12.2024
- Cultivated relationships with prospective clients, guaranteeing adequate insurance coverage and performing clinical assessments
- Coordinating transport logistic and bed assignments
- Resolved any issues related to the admission process in a timely manner.
Sales Representative
Travel Now
Pompano Beach
07.2022 - 08.2023
- Managed all prospective customer correspondence, encompassing calls and emails.
- Assess client needs, propose relevant products and services
- Accelerate resolution of customer issues and complaints to enhance satisfaction
Education
High School -
Orange Park High School
Orange Park, FL01.2013
Skills
- Salesforce, Call Tracking Metrics, Kipu
- Outlook, Teams, Microsoft Excel, Microsoft Word, Sharepoint
- Intake Coordination, Insurance Verification
- Employee supervision
- Excellent communication
- Multitasking, Motivated, Self Starter, Punctual, Detail Oriented
Timeline
Admissions Supervisor
Banyan Treatment Centers
12.2024 - Current
Admissions Coordinator
Banyan Treatment Centers
07.2023 - 12.2024
Sales Representative
Travel Now
07.2022 - 08.2023
High School -
Orange Park High School
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