stephanie torres
Orlando,Florida
Summary
Dedicated and driven individual with a strong work ethic, consistently surpassing targets through efficient completion of tasks. A reliable team player who thrives on tackling challenging assignments and is committed to driving business success. Well-prepared for fast-paced work environments and skilled at adapting to the ever-changing demands of the industry. Demonstrates exceptional customer service skills, paying meticulous attention to detail and approaching tasks with diligence. Actively seeks opportunities to improve processes, go above and beyond expectations, and elevate customer satisfaction levels.
Overview
2
2
years of professional experience
Work History
Amazon Delivery Driver
Amazon
2024.03 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Ensured the delivery van was clean and organized, meeting company standards.
- Maintained clear communication with dispatch and followed delivery schedules.
- Used scanner devices to efficiently load trucks, ensuring accurate package organization and tracking.
Painter
The Nassal Company
2023.03 - 2023.08
- Prepared surfaces for painting by cleaning and sanding materials
- Read, interpreted and worked from blueprints, layouts and other specifications
- Achieved desired finish with brushes, spray guns and specialty techniques
- Completed basic repairs, removing imperfections and filling holes.
Automotive Service Advisor
Walmart- Automotive
2022.05 - 2022.08
- Identified specialized product, repair and maintenance needs by consulting directly with customers
- Managed preparations for planned service appointments by coordinating parts, technician work and bay assignments
- Handled customer inquiries regarding warranty coverage and repair procedures
- Consulted with mechanics on vehicle requirements and labor
- Satisfied customers with expert support before, during and after service appointments.
Education
Bachelor of Science (B.S.) - Psychology -
Lincoln University
Jefferson City, MO05.2024
Associate in Arts (A.A.) - Psychology -
Eastern Florida State College
Melbourne, Florida05.2021
Skills
- Customer Service
- Teamwork and Leadership
- Time Management
- Communication Skills
- Adaptability
- Problem-solving
- Work Ethic and competitiveness
- Organizational Skills
Volunteer Experience
- Special Needs Olympics, Orlando, Florida, Managed, mentored, and coached individuals, Created positive mentor relationships, enabling individuals to have a good experience
- P.E Teacher, San Jose, California, Implemented state and district goals and objectives and required course modules with effective lesson planning., Prepared classes for strenuous play and competitions with ambitious practice programs.
References
- Gary Homann
- Dwight Bailey
- Melissa Jean Baker
- Cindy Richardson
- Ashley Felton
Languages
Spanish
Professional Working
Timeline
Amazon Delivery Driver
Amazon
2024.03 - Current
Painter
The Nassal Company
2023.03 - 2023.08
Automotive Service Advisor
Walmart- Automotive
2022.05 - 2022.08
Bachelor of Science (B.S.) - Psychology -
Lincoln University
Associate in Arts (A.A.) - Psychology -
Eastern Florida State College