Dedicated and high energy professional with strong customer service skills. Experienced in appointment scheduling and conflict resolution. Committed to enhancing client satisfaction through positive communication and efficient problem-solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Saltgrass Steakhouse
Dallas, Texas
02.2026 - Current
Addressed guest inquiries and resolved issues, enhancing guest satisfaction and experience.
Coordinated with restaurant staff to maintain smooth operations and improve service delivery.
Managed reservations and to-go orders, optimizing workflow for customers and restaurant.
Appointment Setter
Affluence Legacy Group
Dallas, Texas
11.2025 - 01.2026
Scheduled appointments for prospective clients to discuss financial planning services.
Provided information about services offered by the firm to interested clients.
Responded to emails, telephone calls, and face-to-face inquiries from customers regarding appointment settings.
Account Manager
Blueprint
Irving, Texas
01.2025 - 10.2025
Streamlined sales transaction processes at point of sale, enhancing customer experience.
Responded to inquiries from prospective customers about product and service features, facilitating informed purchasing decisions.
Delivered technical assistance to customers via phone, email, and chat, ensuring timely resolutions to inquiries.