Stephanie Tubby
Hillsborough,NJ
Summary
Almost 4 years of experience working at Village Brewing Company, excelling in customer service and proficient in Toast POS. Ability to manage fast-paced service and ensure guest satisfaction through exceptional menu knowledge and making personable connections. Skilled in team support and maintaining high-quality standards, contributing to a positive dining experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Village Brewing Company
Somerville, NJ
12.2024 - Current
- Experience with Toast POS.
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Garnished dishes and beverages to serve visually appealing menu items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Expo Runner
Village Brewing Company
Somerville, NJ
01.2022 - Current
- Managed ticket times with Toast KDS.
- Monitored food quality before serving, ensuring all dishes met standards.
- Collaborated with kitchen staff and server staff to manage order accuracy and address any discrepancies.
- Delivered food to guests in a timely manner as well as pre-bussing.
- Trained new employees to perform duties.
Restaurant Hostess
Village Brewing Company
Somerville, NJ
07.2021 - Current
- Answered telephone to provide dining information and take reservations.
- Directed customers to bar area during table wait times to increase drink sales.
- Maintained contact with kitchen and serving staff to properly handle dining details and to control volume.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Accepted payments from guests for dine-in and take-out foods.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Experience with Toast Tables.
- Checked restrooms to refill products and perform cleaning duties.
Education
Bachelor of Science - Public Health
West Chester University of Pennsylvania
West Chester, PA05-2027
High School Diploma -
Hillsborough Township High School
Hillsborough, NJ06-2023
Skills
- Toast POS
- Team member support
- Menu knowledge
- Customer service
- Manage fast-paced service
- Allergy awareness
- Safe food handling
Accomplishments
- Deans List in Fall 2023 and Spring 2024 Semester.
Certification
- Servsafe Food Handler Certificate
Timeline
Server
Village Brewing Company
12.2024 - Current
Expo Runner
Village Brewing Company
01.2022 - Current
Restaurant Hostess
Village Brewing Company
07.2021 - Current
Bachelor of Science - Public Health
West Chester University of Pennsylvania
High School Diploma -
Hillsborough Township High School
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