Stephanie Valencia
Summary
Detail-oriented professional with hands-on experience in animal care, safety and loss prevention, and frontline customer service. Proven strengths in communication, de-escalation, teamwork, and maintaining high standards of cleanliness, compliance, and guest experience. Comfortable in fast-paced environments and trusted to handle sensitive situations with discretion.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Los Angeles County Animal Care And Control
Downey, California
06.2025 - Current
- Cleaned and sterilized exam rooms between appointments.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Promoted a hygienic environment by consistently cleaning animal cages.
Security Officer
Allied Universal Security Services
Glendale, California
01.2021 - 05.2024
- Maintained detailed logs of daily activities and visitor interactions.
- Provided customer service support to staff and visitors as needed.
- Trained new security personnel on procedures and protocols consistently.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Verified photo IDs and tickets to allow guests passage.
- Monitored surveillance cameras and responded to suspicious activity.
Customer Host
Walmart
Lakewood, California
02.2020 - 01.2021
- Processed customer inquiries and resolved issues promptly and effectively
- Maintained awareness of guest behavior.
- Offered friendly greetings and assistance to incoming customers.
- Watched entering and leaving guests for suspicious behavior.
- Resolved customer complaints quickly and efficiently.
Education
High School Diploma -
La Mirada High
La Mirada, CA06-2019
Skills
- Communication
- Teamwork
- Attention to detail
- Organization
- Positive Attitude
- Adaptable
- Conflict resolution
- Customer Relations
- Personable
- Responsible
Timeline
Veterinary Assistant
Los Angeles County Animal Care And Control
06.2025 - Current
Security Officer
Allied Universal Security Services
01.2021 - 05.2024
Customer Host
Walmart
02.2020 - 01.2021
High School Diploma -
La Mirada High