Summary
Work History
Education
Skills
Timeline
Generic

Stephanie Vasquez

Houston ,TX

Summary

Proactive and results-driven professional with extensive experience at Juanita’s Mexican Kitchen, excelling in hospitality service expertise and dining area maintenance. Demonstrated ability to enhance customer satisfaction through effective seating arrangements and interactive communication skills, significantly improving dining experience and operational efficiency. Skilled in impression management and adept at managing group reservations, showcasing a blend of hard and soft skills.

Work History

Hostess

Juanita’s Mexican Kitchen
07.2023 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Education

Sam Houston State University
Huntsville, TX

Cypress Lakes High School
Katy, TX

Skills

Ordering procedures

Timeline

Hostess

Juanita’s Mexican Kitchen
07.2023 - 09.2023

Education

Sam Houston State University

Cypress Lakes High School
Stephanie Vasquez