Stephanie White

* Performed daily functions of running two self-storage facilities.

* Conducted periodic inspections to ensure compliance with safety regulations and tenant requirements.

* Made daily bank deposits, and ensured the accuracy of deposit information.

* Maintained accurate records for each tenant, including the company lease, policy, insurance addendum, and correspondence.

* Prepare weekly and monthly reports accurately, and submit them in a timely fashion.

* Manage daily tasks like delinquent calls to tenants, monthly auctions, inventory, and maintenance.

* Exercised direct supervision over property staff.

• Developed customer relationships and ensured satisfaction with services.
• Helped travelers find locations within airport complex.
• Managed incoming telephone calls professionally, efficiently and courteously.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Responded to emergency situations in a timely manner following safety protocols.
• Delivered friendly customer service while interacting with passengers during trips.
• Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
• Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
• Kept shuttle and reception areas clean and organized.

• Promoted client satisfaction by working with operational teams in proper resolution of service issues.
• Greeted customers pleasantly and scheduled appointments for service.
• Analyzed data trends from previous interactions with customers in order to improve future performance.
• Managed and updated physical and digital client account information to keep records accurate and current.