Stephanie Williams
Radford,VA
Summary
Dynamic and results-oriented professional with a proven track record at Eastern Shore Family YMCA, enhancing visitor experiences and streamlining office operations. Excelled in customer service and time management, significantly improving front office efficiency. Demonstrated leadership as an Assistant Cheerleading Coach, elevating team performance through innovative routine development and strategic collaboration. Skilled in verbal communication and effective problem-solving, ready to contribute to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Eastern Shore Family YMCA
08.2023 - Current
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
Lifeguard
Captains Cove Resort
05.2023 - Current
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Assistant Cheerleading Coach
Arcadia Middle School
09.2022 - 03.2024
- Contributed to the creation of dynamic cheer routines that showcased team talent and increased audience engagement.
- Monitored athlete academic performance to ensure eligibility for competition, promoting a well-rounded student-athlete experience.
- Implemented injury prevention measures by teaching proper technique and promoting safe stretching practices.
- Collaborated with head coach on strategic decisions, resulting in improved competition performances and higher rankings.
Education
Bachelor of Science - Psychology
Radford University
Radford, VA05-2026
Associate of Arts - Liberal Arts And General Studies
Eastern Shore Community College
Melfa, VA05-2024
Skills
- Customer Service
- Time Management
- Verbal and written communication
- Cash Handling
Accomplishments
- Achieved 1:0 record in 2023 for AMS Cheerleading.
- Regional Cheerleader of the Year in 2019
Certification
- First Aid Certification - American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED for the Professional Rescuer - American Red Cross.
- Lifeguarding Certification - YMCA
Timeline
Front Desk Receptionist
Eastern Shore Family YMCA
08.2023 - Current
Lifeguard
Captains Cove Resort
05.2023 - Current
Assistant Cheerleading Coach
Arcadia Middle School
09.2022 - 03.2024
Bachelor of Science - Psychology
Radford University
Associate of Arts - Liberal Arts And General Studies
Eastern Shore Community College
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