Stephanie Williams
Team Lead, Enrollment Advisor
Phoenix,AZ
Summary
Motivated and results-driven Team Lead Enrollment Advisor with a strong track record of guiding advisors to achieve enrollment goals. Skilled in coaching, providing process and product expertise, and fostering a collaborative, student-focused environment to ensure exceptional service and consistent team performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Lead, Enrollment Advisor I
National University
San Diego, CA
05.2024 - Current
- Help students complete applications and navigate admissions processes.
- Exceeds enrollment and retention goals consistently.
- Actively connects with prospective students at all stages of their decision-making process through phone, text, and email, to enhance engagement and increase meaningful contacts, to build rapport with students.
- Serve as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Provides individualized coaching and mentorship to Enrollment Advisors to improve performance and student outcomes.
- Assists team Enrollment Advisors by providing guidance and clarifying questions related to product information and operational procedures.
Team Lead, Real Estate Professional
AZ Real Estate And Property Management
Phoenix, AZ
01.2020 - 01.2024
- Generated leads for sales and rental properties through cold calls and referrals.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Sold a high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Oversees daily activities of the real estate team, providing guidance on client management, transaction processes, and marketing strategies to ensure smooth operations, and strong sales performance.
Realtor
Keller Williams - Elite
Goodyear, Arizona
11.2018 - 01.2022
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
Licensed Leasing Agent
Sunseeker Rentals
Goodyear, Arizona
05.2016 - 11.2018
- Completed annual rent calculations using housing database software.
- Maximized rental income while minimizing expenses through effective planning and control.
- Coordinated appointments to show marketed properties.
- Kept properties in compliance with local, state and federal regulations.
- Communicated effectively with owners, residents and on-site associates.
- Generated leads for sales and rental properties through cold calls and referrals.
Property Management Administrative Assistant
Prostar Realty
Phoenix, AZ
06.2012 - 05.2016
- Developed and deployed marketing collateral to promote properties and drive sales.
- Maintained efficient office operations by handling errands and administrative functions.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Prepared purchase agreements and disclosures and used Dotloop to complete paperwork.
Education
Master of Science - Organizational Leadership
Northcentral University
San Diego, CA 05.2001 -
BBA - Business Management
Everest College
Phoenix 01.2009 - 10.2013
Skills
Top Producer
Customer focus
Attention to detail
Performance monitoring
Process improvement
Coaching and mentoring
Relationship building
Conflict resolution
Task delegation
Workflow management
Employee training
Team supervision
Teamwork and collaboration
People management
Certification
Licensed Real Estate Agent
Timeline
Team Lead, Enrollment Advisor I
National University
05.2024 - Current
Team Lead, Real Estate Professional
AZ Real Estate And Property Management
01.2020 - 01.2024
Realtor
Keller Williams - Elite
11.2018 - 01.2022
Licensed Leasing Agent
Sunseeker Rentals
05.2016 - 11.2018
Licensed Real Estate Agent
02-2015
Property Management Administrative Assistant
Prostar Realty
06.2012 - 05.2016
BBA - Business Management
Everest College
01.2009 - 10.2013
Master of Science - Organizational Leadership
Northcentral University
05.2001 -
Similar Profiles
Brittany AtesBrittany Ates
Academic Counselor IV - Remote at National UniversityAcademic Counselor IV - Remote at National University
Dr. Lisa TorresDr. Lisa Torres
Assistant Part-Time Professor SOPSS at National UniversityAssistant Part-Time Professor SOPSS at National University
Alejandra RojasAlejandra Rojas
Associate Director, Advising- OnDemand team at National UniversityAssociate Director, Advising- OnDemand team at National University
Jesus RodriguezJesus Rodriguez
Customer Service Representative at Northern Az GlassCustomer Service Representative at Northern Az Glass
Roman TreppaRoman Treppa
Owner/Operator at Roman Treppa ProductionsOwner/Operator at Roman Treppa Productions