STEPHANIE L LEFFLER
Busniess Development Representative
Gates Mills,Ohio
Summary
Motivated Business Development Representative offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base. Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Talented Curriculum Coordinator and Educator effective at determining course plans, selecting curriculum and managing program implementation. Offering 25 years' experience in the field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Business Development Representative
UWorld College Readiness Division
Cleveland, OH
2022.07 - Current
- Developed and maintained sales funnels; including cold, calling, emailing, in-person inquiries, trade shows, maintaining social media channels and networking.
- Maintained accurate information and activity tracking in CRM (Salesforce.com).
- Prepared sales and pipeline reports showing secured sales, potential sales, and sales opportunities.
- Identified prospects, set up strategic customer meetings, and closed sales within assigned territory.
- Built multiple relationships within a customer account to expand sales.
- Successfully move opportunities through the sales cycle, negotiate and close sales
- Conducted sales and other professional presentations with assigned customers/accounts and professional organizations.
TRAVEL SALES CONSULTANT
Memories and Moments Travel
Chardon, Ohio
06.2018 - Current
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Responsible for lead, generation, follow-up and development.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Collaborates with customer from booking through end of vacation to ensure customer satisfaction.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Implemented automated office systems, optimizing client and data communications as well as records management.
- Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
- Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Educational Technology Coordinator
Saint Paschal Baylon School
Highland Hts, OH
08.2019 - 06.2022
- Supporting staff and providing in-service to enhance teachers' skills in use of computers as a teaching tool.
- Assisted teachers in the use of computer programs such as Google and Microsoft Suites, ActivPanels, and e-learning software for teaching and administrative purpose.
- Kept up to date on latest trends and innovations in adult learning theory, management, leadership development and development technologies.
- Recommended external training material and technologies and worked with vendors in development and presentation of training.
- Reached out to vendors to evaluate available curriculums and associated materials.
- Planned and monitored implementation of technology-based learning programs to students in grades preK-8.
- Support and maintain school library system, website, school-wide testing and grade book integration.
- Facilitate and produce daily live broadcasts with students.
- Selected committee member of Cleveland Diocese X-STREAM Games and STEM advisory board.
- Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
- Prepare reports on students and activities as required by administration.
- Worked closely with instructors to prepare online materials, content and tools to facilitate training globally.
- Planned and monitored implementation of technology-based learning programs.
Elementary School Teacher
Saint Paschal Baylon School
Highland Hts, Ohio
08.1998 - 06.2019
- Fostered student curiosity and interest in learning through hands-on activities and field trips.
- Coordinated STEM programs for grades k-3.
- Participated in school technology committee to rollout and implement programs.
- Advised PEAP club (Primary Engineering Adventures Program).
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Awarded for quality of classroom teaching, lesson planning and instructional materials used in teaching language arts, mathematics, science, STEM, social studies and history.
- Developed innovative approaches that were held as model standard for meeting goals in technology integration across curriculum, experiential learning, literacy and diversity areas.
- Taught general education students as well as challenged and at risk learners.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Served on school committees and task forces focused on curriculum development, textbook review, fundraising and anti-bullying efforts.
- Taught in-services for the Cleveland Diocese in STREAM Education and SMART technologies.
- Responsible for onboarding and training of new teachers for the Cleveland Diocese.
- Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
- Adapt teaching methods and instructional materials to meet students' varying needs and interests.
- Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
- Meet with parents and guardians to discuss their children's progress and to determine priorities for their children and their resource needs.
- Prepare students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
- Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
- Fostered student curiosity and interest in learning through hands-on activities and field trips
Education
Bachelor of Science - Elementary Education
Miami University
Oxford, OHSkills
- Account Management
- Business-to-Business Sales
- Customer Consultations
- Lead Qualification
- Lead Generation
- Product Knowledge
- Territory Expansion
- Sales Proposal Creation
- Prospecting and Cold Calling
- Sales Networking
- Account Follow-Up
- New Business Identification
- Contact Management Systems
- Customer Needs Assessments
- Outreach Initiatives
- Client Networking
- Company Branding
- Travel Arrangements
- Relationship Management
- Itinerary Preparation
- Marketing
Certification
- Ohio Elementary Education (grades 1-8)
- Level 1 Google Certification
- Inside Sales Training Program, Satellite - May 2022-present
Timeline
Business Development Representative
UWorld College Readiness Division
2022.07 - Current
Educational Technology Coordinator
Saint Paschal Baylon School
08.2019 - 06.2022
TRAVEL SALES CONSULTANT
Memories and Moments Travel
06.2018 - Current
Elementary School Teacher
Saint Paschal Baylon School
08.1998 - 06.2019
Bachelor of Science - Elementary Education
Miami University
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