Stephany Banuelos
Atlanta,USA
Summary
Achieved high levels of teamwork and collaboration, resulting in improved patient satisfaction. Drove initiatives to enhance relationships with coworkers and patients, contributing to a cohesive work environment. Delivered exceptional patient care through diligent monitoring before, during, and after procedures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surgical Assistant
Nuvia Dental Implant Center
Marietta, Georgia
11.2022 - Current
- Support surgeons by anticipating procedural needs
- Set up equipment, tools, and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Assisted surgeons in variety of minor and major surgical procedures.
- Communicated with professionalism and compassion when interacting with surgical team and patients.
- Provided emotional support to family members before, during, and after surgery.
Catering/Restaurant Server
La Parrilla Mexican Restaurant
Powder Springs, GA
03.2018 - 02.2024
- Monitored menu updates to provide accurate information and enhance customer service.
- Ensured customer satisfaction through proactive table check-ins to evaluate food and beverage requirements.
- Adapted work schedule, including evenings, weekends, and on-call availability, to accommodate event requirements.
- Guided incoming staff through restaurant practices, culture, and procedures to enhance job satisfaction and productivity.
- Executed loading and unloading of delivery van to enhance operational efficiency.
- Executed efficient clearing of dishes and glassware post-course to enhance dining experience.
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat business.
Dental Assistant
Aspen Dental
Kennesaw, GA
01.2021 - 07.2023
- Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
- Typed patient data into computer system while following privacy laws and maintaining high level of accuracy.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons.
- Documented patients’ dental health information, medical history and vital signs.
Dental Assistant, Chairside
Dentfirst Dental Care
Smyrna, GA
01.2022 - 10.2022
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Explained treatment procedures and instructed patients on home care guidelines.
Pizza Delivery Driver
St. Angelos Pizzeria
Atlanta, GA
04.2020 - 01.2021
- Presented customers with bills and receipts to collect payment for items delivered.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Documented and kept record of information on pick-ups and deliveries.
- Formed personal rapport with customers to promote repeat business and skillfully represent St. Angelo's
- Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Catering/Restaurant Server
On The Border
Alpharetta, GA
06.2018 - 01.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Loaded and unloaded delivery van carefully to maximize efficiency
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality
Fresh Associate
Walmart
Marietta, GA
05.2016 - 04.2018
- Readied items for sales floor stocking by affixing tags and preparing pallets
- Checked product shelves to review for proper price labels and handled price changes when requested by management
- Stocked fruits and vegetables and removed old or poor quality products
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
- Created appealing food arrangements for party trays and specialized orders
- Bent, lifted, opened, and moved produce products weighing up to 40 pounds
Education
Certified Dental Assistant - undefined
Dental Careers Institute
Roswell, GAHigh School Diploma - undefined
Kennesaw Mountain High School
Kennesaw, GASkills
- Demonstrated meticulous attention to detail in all tasks and projects
- Executed comprehensive problem-solving strategies to address complex challenges
- Collaborated with team members to complete projects on schedule Assisted colleagues in problem-solving to enhance group performance Supported team initiatives to achieve shared goals
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Optimized scheduling and prioritization to enhance productivity
- Facilitated effective communication strategies to enhance team collaboration
- Applied analytical skills to evaluate complex problems and develop effective solutions
- Embraced ongoing education and skill enhancement to foster professional growth
Certification
- Certified Dental Assistant
- Dental Assisting Expanded Duties
LANGUAGES
Spanish
Native or Bilingual
Timeline
Surgical Assistant
Nuvia Dental Implant Center
11.2022 - Current
Dental Assistant, Chairside
Dentfirst Dental Care
01.2022 - 10.2022
Dental Assistant
Aspen Dental
01.2021 - 07.2023
Pizza Delivery Driver
St. Angelos Pizzeria
04.2020 - 01.2021
Catering/Restaurant Server
On The Border
06.2018 - 01.2020
Catering/Restaurant Server
La Parrilla Mexican Restaurant
03.2018 - 02.2024
Fresh Associate
Walmart
05.2016 - 04.2018
Certified Dental Assistant - undefined
Dental Careers Institute
High School Diploma - undefined
Kennesaw Mountain High School