Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephany Castillo

Kansas City,KS

Summary

Dedicated Part-Time Cashier with Strong customer support and transaction management skills. Ensures efficient service through effective communication and problem resolution. Also translate for people who Doesn't Speak English very well. Committed to enhancing customer experiences while supporting team collaboration. Provides friendly, respectful assistance to customers while maintaining composure in high-pressure situations. Aims to build customer loyalty through attentive service.

Overview

1
1
year of professional experience

Work History

Sales Associate

Cashiers
4960 Roe Boulevard Roeland Park, KS 66205
04.2025 - Current
  • I Assisted customers with product inquiries, treat costumers good, be friendly and respectful.
  • I Processed transactions efficiently, ensuring accurate handling of cash and electronic payments.
  • I Increased customer loyalty with personalized shopping experiences and attentive service.
  • I Resolved customer complaints with patience and understanding, restoring customer confidence.
  • I assist employees if they need help, and I also help with translation; it is an honor for me to speak two languages.
  • I Managed returns, exchanges and refunds in accordance with store policy.
  • I Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Wyandotte High School
2501 Minnesota Ave, Kansas City Ks
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Sales Associate

Cashiers
04.2025 - Current

High School Diploma -

Wyandotte High School