Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Stephany Cruz

Student
San Jose,California

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic with exceptional experience-enhancing customer experiences in any given setting. Courteous and friendly when giving directions or suggestions. Constantly finding new ways to exceed customers' expectations with personalized service. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Host

Opa! Campbell
09.2022 - 07.2023
  • Assisted managers with quickly resolving service- and food-related issues.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Delivered pick-up and curbside orders to guests.

Dunkin' Donuts

Crew Member
06.2022 - 12.2022
  • Developed strong communication and organizational skills.
  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Paid attention to detail while completing tasks.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

Del Mar Highschool
San Jose, CA
05.2001 -

Skills

Telephone Reception

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Interests

Medical education

Sports- Soccer, Swim

Baking

Wire Wrapped Jewelry

Photography

Art, Music

Timeline

Host

Opa! Campbell
09.2022 - 07.2023

Dunkin' Donuts

Crew Member
06.2022 - 12.2022

High School Diploma -

Del Mar Highschool
05.2001 -

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