Stephany Wilson
Camp Verde,AZ
Summary
Detail-oriented administrative professional passionate about maintaining organized systems and efficient workflows. Expertise in scheduling appointments, managing staff schedules, and handling paperwork with precision. Strong communication skills foster positive interactions with guardians and staff, while a commitment to neatness and presentation ensures a professional environment. Dedicated to providing exceptional care and support, prioritizing the needs of others in every task.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Program Director
Tungland
Cottonwood, AZ
06.2024 - Current
- Led program development initiatives to enhance service delivery and client satisfaction.
- Facilitated cross-functional team collaboration to ensure alignment with organizational goals.
- Implemented strategic planning processes to optimize resource allocation and program efficiency.
- Developed training programs for staff to improve client engagement and support outcomes.
- I am in charge of 5 homes right now.
- I am in charge of about 30 employees
- I am in charge of roughly 12 members
Program Supervisor
Tungland Corporation
Cottonwood, AZ
08.2023 - Current
- Achieved seamless communication and appointment management for members, enhancing service delivery.
- Enabled members to access appointments through effective transportation coordination.
- Increased member participation in Special Olympics, promoting physical activity and social engagement.
- Strengthened advocacy efforts with DDD and established trust with guardians.
- Built meaningful relationships with members while efficiently managing medication logistics.
- Acquired skills in incident reporting and fact-finding to improve operational standards.
- Nurtured teamwork with staff to enhance overall member support.
- I am in charge of 1 home and 3 members
Asst manager Caregiver
Meadows Catalina LLC
Cottonwood, AZ
03.2020 - Current
- Achieved a clean and sanitary home environment through effective shower cleaning practices. Streamlined grocery shopping processes to meet family needs efficiently. Strengthened family connections by dedicating quality time to children.
- Achieved improved response rates through effective email communication management. Enhanced customer engagement by streamlining inquiry processes. Increased brand visibility through targeted email campaigns.
- Achieved improved patient attendance rates by implementing a proactive appointment reminder system. Increased operational efficiency by coordinating appointment schedules with healthcare teams. Fostered positive patient relationships through attentive support and follow-up.
- Led meetings to align team goals and project timelines, fostering collaboration among stakeholders. Oversaw agenda development and documentation to enhance meeting productivity. Cultivated an environment of open communication to drive project success.
- Developed diverse menus and coordinated cooking activities to meet dietary preferences of members.
- Coordinated and maintained employee schedules, facilitating effective workforce management.
- Managed hiring and firing decisions to align workforce with organizational goals.
- Oversaw the development and management of comprehensive documentation to support project objectives. Collaborated with cross-functional teams to ensure alignment on project specifications and deliverables. Enhanced documentation processes to improve efficiency and clarity.
- Guided staff in adopting best practices for effective client engagement and exceptional service delivery.
- Facilitated daily operational activities to uphold adherence to established company policies.
- Organized team schedules and allocated responsibilities to improve operational productivity.
- Took care of at least 5 members.
Manager/Supervisor
Meadows Catalina LLC
Cottonwood, AZ
2020 - Current
- Achieved streamlined operations through effective management of paperwork and staff recruitment.
- Enhanced member support by documenting all interactions and maintaining open lines of communication.
- Improved organizational efficiency by handling emails, phone calls, and appointment scheduling. Elevated member engagement by facilitating attendance at day programs.
- Ensured a clean and safe environment by implementing cleaning checklists for staff. Strengthened relationships with guardians through proactive communication. Led staff meetings to drive team collaboration and performance.
- Managed 2 homes with 5 members.
Speedway Cashier
Speedway
Cottonwood, AZ
10.2019 - 01.2020
- Achieved efficient cash handling and maintained financial accuracy.
- Enhanced store ambiance through diligent cleaning efforts.
- Strengthened customer loyalty through exceptional service and engagement.
- Made good relationships with staff and customers.
- I took care over 50-100 customers a night/day.
Education
High School Diploma -
06-2010
- Honor Roll 2009-2010
- Awarded Most likely to succeed.
- Relevant Coursework: psychology & writing
- Extracurricular Activities: i did rodeos, i did basketball, softball. soccer, karate, babysitting
Skills
- Residential maintenance cleaning
- Experience with developmental disabilities
- Client support
- Team management
- Cash handling expertise
- Office operations management
- Clear written communication
- Professional office environment experience
- Client case management
- Meal preparation expertise
- Customer service at front desk
- Patient medication management
- Direct patient support
- Team supervision experience
- Organizational cleaning skills
- Residential care assistance
- Mental health support
Accomplishments
. I achieved to have members love me. I fight for my members and make sure they have a voice. i have been clean off of mind altering substances for 10 years. I started work 2019 and in that time i have moved up in companies. i started as overnights in this field. People like me because i always answer them and i am supportive. I have grown so much and have even surprised myself with my growth. I hope to continue to grow.
Certification
- Article 9
- CPR/First Aid
- Level One Fingerprint Clearance Card
- Abuse and neglect prevention and support
Additional Information
Authorized to work in the US for any employer
Timeline
Program Director - Tungland
06.2024 - Current
Program Supervisor - Tungland Corporation
08.2023 - Current
Asst manager Caregiver - Meadows Catalina LLC
03.2020 - Current
Speedway Cashier - Speedway
10.2019 - 01.2020
Manager/Supervisor - Meadows Catalina LLC
2020 - Current
East Stroudsburg North - High School Diploma,