Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Elizabeth Rodriguez

Fort Worth,TX

Summary

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Home Depot
Fort Worth, TX
02.2022 - Current
  • Monitored cashier performance, providing feedback as needed.
  • Completed paperwork related to personnel actions including hiring, terminations, transfers.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Processed refunds and exchanges according to company policy.
  • Assisted customers with locating items within the store when requested.

Cashier Team Lead

Arby's
North Richland Hills, TX
05.2021 - 01.2022
  • Identified discrepancies between actual sales figures and expected totals.
  • Monitored cashier performance, providing feedback as needed.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Developed strong working relationships with team members to foster collaboration.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.

Education

High School Diploma -

Fossil Ridge High School
Keller, TX
05-2020

Skills

  • Positive Attitude
  • Policy Enforcement
  • Money Handling
  • Loss Prevention
  • Transaction Management
  • Retail Merchandising
  • Punctual and Reliable
  • Customer Service
  • POS System
  • New Hire Training
  • Cash Drawer Reconciliation
  • Store Opening and Closing

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Home Depot employee Homer badge- "Living Values" Included coming to work on time, staying punctual and not using any sick days through out the year.
  • Cashier award of excellence- Sold over 250,000 dollars worth of merchandise through Home depot

Timeline

Cashier Team Lead

Home Depot
02.2022 - Current

Cashier Team Lead

Arby's
05.2021 - 01.2022

High School Diploma -

Fossil Ridge High School
Elizabeth Rodriguez