Summary
Overview
Work History
Education
Skills
Achievements
Timeline
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STEPHEN BOLTEN

Ridgewood,NJ

Summary

Knowledgeable flight attendant with a solid background in delivering exceptional passenger service and ensuring safety compliance.


Proven track record of managing emergencies and providing excellent customer care.


Demonstrated ability to communicate effectively and resolve conflicts efficiently.


Excellent relationship building/interpersonal skills.


Ability to work in a high volume, fast paced and energetic environment.


Self motivated individual with leadership abilities.






Overview

23
23
years of professional experience

Work History

Flight Attendant

Air Wisconsin Airlines Corporation
08.2023 - 04.2025
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers.

Uber Driver

Uber Technologies Inc.
06.2018 - 07.2023
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Delivered passengers to destinations safely and on time.

Photographer

Rod Bolten Photography
09.2011 - 06.2018
  • Photographed High School Sports.
  • Photographed Special Events.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.

Driver/Logistics Coordinator

Sport Shots Unlimited
12.2001 - 06.2011
  • Delivered goods and products to customer on time and in excellent condition.
  • Set up and broke down equipment for on location jobs.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Education

Certificate of Completion -

Flight Attendant Prep Academy
Scottsdale, AZ
04-2023

Interior Service Level One Certifcate -

Bluewater Yacht
Fort Lauderdale, FL
01-2023

Course Interior Certificate -

Savvy Maritime Academy
Fort Lauderdale, FL
12-2022

ENG 1 -

MCA Medical
Fairfield, CT
12-2022

Deckhand Course Certificate -

Savvy Maritime Academy
Fort Lauderdale, FL
11-2022

STCW Certificate -

Seven Seas Academy
Fairfield, CT
07-2022

Deckhand Interior Certificate -

Seven Seas Academy
Fairfield, CT
05-2022

Travel Training Certificate -

Rutgers University
New Brunswick, NJ
01-2018

High School Diploma -

Ridgewood High School
Ridgewood, NJ
01-2001

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Reliability and punctuality
  • Professional appearance

Achievements

Graduated from Flight Attendant Prep Academy with Honors - 2023

Proficient in Airport Codes, Military Times and Airline Lingo

Proficient in Time Zones and US Geography

8 Certificates in the Travel Industry

Competent in Hospitality and Airline Industry Knowledge

Over 20+ Years of Face to Face Customer Service

CPR Certified

Expert in US Geography (100)

Traveled to 46 States in the US 

Traveled to the Arctic Circle in Alaska

Traveled through North America and Europe

Timeline

Flight Attendant

Air Wisconsin Airlines Corporation
08.2023 - 04.2025

Uber Driver

Uber Technologies Inc.
06.2018 - 07.2023

Photographer

Rod Bolten Photography
09.2011 - 06.2018

Driver/Logistics Coordinator

Sport Shots Unlimited
12.2001 - 06.2011

Certificate of Completion -

Flight Attendant Prep Academy

Interior Service Level One Certifcate -

Bluewater Yacht

Course Interior Certificate -

Savvy Maritime Academy

ENG 1 -

MCA Medical

Deckhand Course Certificate -

Savvy Maritime Academy

STCW Certificate -

Seven Seas Academy

Deckhand Interior Certificate -

Seven Seas Academy

Travel Training Certificate -

Rutgers University

High School Diploma -

Ridgewood High School

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STEPHEN BOLTEN