Stephen Bradley
Ridgefield
Summary
Dynamic sales leader with a proven track record at Northeast Building & Home, excelling in relationship building and strategic territory management. Mastered CRM and Salesforce, boosting sales through innovative strategies and exceptional customer service. Achieved consistent sales growth, demonstrating a high-energy approach and an entrepreneurial mindset. Skilled in B2B and B2C sales, adept at fostering long-term client relationships and driving business development.
Overview
17
17
years of professional experience
Work History
Outside Sales Representative
Northeast Building & Home
New Canaan, CT
12.2024 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Built strong client rapport to establish diversified network of connections.
- Attended trade shows and conferences regularly to increase brand visibility.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Negotiated prices, terms of sales and service agreements.
- Stayed current on company offerings and industry trends.
- Built diverse and consistent sales portfolio.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Outside Sales Representative
East Haven and Ridgefield Supply Co
Ridgefield, CT
06.2019 - 12.2024
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Built strong client rapport to establish diversified network of connections.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Attended trade shows and conferences regularly to increase brand visibility.
- Utilized customer feedback to identify new product opportunities and market trends.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
- Developed and implemented sales strategies to increase revenue.
- Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
Store Manager
East Haven and Ridgefield Suppply Co USLBM
Ridgefield, CT
06.2008 - 11.2019
- Analyzed sales data for strategic planning and resource allocation.
- Resolved customer complaints for improved store reputation and loyalty.
- Analyzed sales trends to adjust inventory orders for improved turnover.
- Established a welcoming atmosphere to encourage repeat business.
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Customer service
- Account management
- Sales closing
- Relationship cultivation
- Phone and email etiquette
- Sales management
- Positive outlook
- Territory management
- High energy
- Business development
- Networking
- Territory development
- B2B sales
- Approachable
- Cold calling
- CRM and Salesforce proficiency
- Lead prospecting
- Entrepreneurial mindset
- Appointment setting
- Territory networking
- B2C sales
- Lead generation
Timeline
Outside Sales Representative
Northeast Building & Home
12.2024 - Current
Outside Sales Representative
East Haven and Ridgefield Supply Co
06.2019 - 12.2024
Store Manager
East Haven and Ridgefield Suppply Co USLBM
06.2008 - 11.2019