Stephen Bradley
Ridgefield
Summary
Dynamic sales leader with a proven track record at Northeast Building & Home, excelling in relationship building and strategic territory management. Mastered CRM and Salesforce, boosting sales through innovative strategies and exceptional customer service. Achieved consistent sales growth, demonstrating a high-energy approach and an entrepreneurial mindset. Skilled in B2B and B2C sales, adept at fostering long-term client relationships and driving business development.
Overview
17
17
years of professional experience
Work History
Outside Sales Representative
Northeast Building & Home
12.2024 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Built strong client rapport to establish diversified network of connections.
- Attended trade shows and conferences regularly to increase brand visibility.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Negotiated prices, terms of sales and service agreements.
- Stayed current on company offerings and industry trends.
- Built diverse and consistent sales portfolio.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Outside Sales Representative
East Haven and Ridgefield Supply Co
06.2019 - 12.2024
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Built strong client rapport to establish diversified network of connections.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Attended trade shows and conferences regularly to increase brand visibility.
- Utilized customer feedback to identify new product opportunities and market trends.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
- Developed and implemented sales strategies to increase revenue.
- Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
Store Manager
East Haven and Ridgefield Suppply Co USLBM
06.2008 - 11.2019
- Analyzed sales data for strategic planning and resource allocation.
- Resolved customer complaints for improved store reputation and loyalty.
- Analyzed sales trends to adjust inventory orders for improved turnover.
- Established a welcoming atmosphere to encourage repeat business.
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Customer service
- Account management
- Sales closing
- Relationship cultivation
- Phone and email etiquette
- Sales management
- Positive outlook
- Territory management
- High energy
- Business development
- Networking
- Territory development
- B2B sales
- Approachable
- Cold calling
- CRM and Salesforce proficiency
- Lead prospecting
- Entrepreneurial mindset
- Appointment setting
- Territory networking
- B2C sales
- Lead generation
Timeline
Outside Sales Representative
Northeast Building & Home
12.2024 - Current
Outside Sales Representative
East Haven and Ridgefield Supply Co
06.2019 - 12.2024
Store Manager
East Haven and Ridgefield Suppply Co USLBM
06.2008 - 11.2019
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